Haylee Morris
Las Vegas,NV
Summary
Friendly Hard worker with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Dedicated Worker with excellent experience in industries. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filling systems and screening and answering numerous phone lines daily.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Health Xpress Medical Center
08.2023 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Hadfield Building Corporation
Accounting Department
07.2022 - 01.2023
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Matched purchase orders with invoices and recorded necessary information.
- Excel Spreadsheet
- Microsoft Word
Arrow Alignment
Receptionist
09.2021 - 07.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Organized, maintained and updated information in computer databases.
- Assisted with onboarding new clients and securing paperwork completion.
- Corresponded with clients through email, telephone, or postal mail.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Managed multiple tasks and met time-sensitive deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Quickbooks
Hand and Wrist Specialty Center
Receptionist
03.2021 - 12.2021
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
Education
Certified Phlebotomy Technician -
Northwest Career College
Las Vegas, NV03.2023
High School Diploma -
Odyssey Charter High School
Las Vegas, NV05.2022
Skills
- Time Management
- Billing and Payment Processing
- Microsoft Excel
- Microsoft Word
- Organization and Efficiency
- Insurance Information Collection
- Intuit Quickbooks
- Appointment Booking
- Multi-Line Telephone
- Entering Patient Data
- Office Supplies and Inventory
- Confirming Transactions
Certification
- Certified Phlebotomy Technician, National Healthcareer Association - 2023
Timeline
Front Desk Receptionist
Health Xpress Medical Center
08.2023 - 11.2024
Hadfield Building Corporation
Accounting Department
07.2022 - 01.2023
Arrow Alignment
Receptionist
09.2021 - 07.2022
Hand and Wrist Specialty Center
Receptionist
03.2021 - 12.2021
Certified Phlebotomy Technician -
Northwest Career College
High School Diploma -
Odyssey Charter High School
- Certified Phlebotomy Technician, National Healthcareer Association - 2023
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