Haylee Rountree
Fort Worth,TX
Summary
Experienced customer service expert thriving in fast-paced settings, with exceptional organizational and interpersonal abilities. Reliable, ethical, and discreet, dedicated to fostering relationships while delivering top-notch service. A friendly presence who can bring smiles to people's faces while multitasking effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE
Mama’s Pizza
11.2024 - Current
- Executed cash register operations with precision and efficiency, ensuring swift service for customers.
- Memorized prices and menu items to promptly address customer inquiries and was responsible for taking orders both by phone and in person.
- Familiarized myself with the restaurant's sanitation standards, ensuring all tables were cleaned, floors were swept and mopped, and food items or materials were restocked for customer use.
- Collaborated effectively with coworkers and adeptly managed any customer disputes to ensure the smooth operation of the restaurant.
- Collaborated with customer service team to achieve seamless customer experience.
AFTER SCHOOL TEACHER/ASSISTANT PRE SCHOOL TEACHER
Green Space
01.2023 - 01.2024
- Provided supervision for children aged 5 to 11 in both indoor and outdoor settings within a public school environment. Assisted students with their homework and taught various arts and crafts.
- Supported the head preschool teacher by contributing to lesson plans and daily routines. Frequently transitioned between the preschool building, infant and toddler center, and elementary school, offering assistance regardless of the children's age group.
- Engaged in professional communication with parents to address and resolve conflicts in the classroom.
- Participated in and led activities designed to enhance the children's creativity and resilience.
Education
Phlebotomy Technician - Phlebotomy
Phlebotomy USA
Fort Worth, TX12-2025
High School Diploma -
Paschal High School
Fort Worth, TX06-2022
Skills
- Interpersonal communication
- Adaptability
- Teamwork
- Time Management
- Fast-paced
- Strong listener
- Excellent customer service
- Fast paced
- Hands on learner
Certification
- Phlebotomy Technician Certification 2025
- Basic Life Support Certification 2025
- Food Handler's Certification 2025
- TABC Certification 2025
Timeline
CUSTOMER SERVICE
Mama’s Pizza
11.2024 - Current
AFTER SCHOOL TEACHER/ASSISTANT PRE SCHOOL TEACHER
Green Space
01.2023 - 01.2024
Phlebotomy Technician - Phlebotomy
Phlebotomy USA
High School Diploma -
Paschal High School