Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Haylee Vaughn

Edwardsville,IL

Summary

I am a college graduate with a 3.5 GPA looking for a kickstart to a career. Earning a bachelors degree with honors in Sociology and Psychology has taught me how to be dedicated to my work by providing me challenging tasks. I have also spent my time outside of college working at Sam's Club for the past four years gaining insight on how to problem solve, communicate effectively, and be an asset in any work environment regardless of any adaptations that are necessary.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Sam's Club
Edwardsville, IL
11.2020 - Current
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Responded promptly to customer inquiries via phone calls or emails.
  • Performed regular maintenance tasks such as dusting shelves, vacuuming carpets.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Secured and stored items until customer pickup.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Completed pickup and shopping orders for customers within local area.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Scanned items when pulling from shelves to update system stock information.
  • Greeted and assisted customers to foster positive experiences.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Assisted teammates with daily tasks during peak periods.
  • Greeted customers and answered product or service questions.

Education

Bachelor of Science - Psychology

Southern Illinois University Edwardsville
Edwardsville, IL
05-2024

Associate of Arts - Psychology

Lincoln Land Community College
Springfield, IL
12-2021

Skills

  • Customer Service
  • Planning and Organization
  • Prioritizing Orders
  • Heavy Lifting
  • Upbeat and Outgoing Attitude
  • Customer Relations
  • Mobile ordering understanding
  • Time Management
  • Team building
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Multitasking
  • Excellent Communication

Accomplishments

  • Alpha Kappa Delta, The International Sociology Honor Society
  • Psi Chi, The International Honor Society in Psychology
  • Cum Laude, Honors awarded at SIUE for high GPA

Timeline

Personal Shopper

Sam's Club
11.2020 - Current

Bachelor of Science - Psychology

Southern Illinois University Edwardsville

Associate of Arts - Psychology

Lincoln Land Community College

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Haylee Vaughn