Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Hayleigh Estanislao

Naples,FL

Summary

Proven ability to enhance patient satisfaction through exceptional communication and meticulous attention to detail. Skilled in managing electronic health records and navigating complex software systems, ensuring seamless surgical operations and optimal patient care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Surgery Scheduler

Orthopedic Center Of Florida
Naples, Florida
10.2024 - Current
  • Schedule pre-op, post-op, surgeries, and injections.
  • Creating prepayments and collecting surgery costs.
  • Communicating with insurance companies on coverage, eligibility, CPT codes, and prior authorizations.
  • Availity, Health Nautica, Athena, Epic, Carelon, Cohere, Evicore, etc.
  • Managed electronic health records to ensure accurate patient information while maintaining HIPAA.
  • Insurance verification and obtaining pre-authorization for procedures.
  • Collaborated with surgical teams and surgeons to confirm operating room availability and schedules.
  • Prepared all necessary paperwork, including consent forms and financial waivers, prior to procedures.

Hairstylist

Blo Blow Dry Bar
Naples, Florida
06.2023 - Current
  • Delivered professional hairstyling services to diverse clientele in a busy salon.
  • Consulted with clients to understand their desired hairstyles and preferences.
  • Collaborated with team members to ensure smooth daily operations in the salon.
  • Educated clients on hair care practices and product usage for optimal results.
  • Greeted customers, answered phones and booked appointments.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Shampooed, conditioned, and styled hair according to the client's instructions.
  • Extension specialist.

Medical Receptionist

Indiana Joint Replacement Institute
Naples, Florida
04.2025 - 04.2025
  • Greeted patients and visitors warmly, creating a welcoming environment.
  • Scheduled appointments efficiently using electronic health record systems.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Handled incoming calls, directing inquiries to appropriate staff members.
  • Assisted medical staff by preparing patient charts before appointments, and rooming patients for three providers.
  • Coordinated luncheons with representatives for the surgeons.
  • Connected with radiology facilities to set up X-ray, MRI, and CT appointments for patients.

Hair stylist

Pure Beauty
Naples, FL
06.2022 - 05.2024
  • Trained under Senior Stylist and continued educational classes
  • Consulted with clients to determine hairstyle preferences and specifications.
  • Performed hair coloring, cutting, and styling using professional techniques.
  • Maintained cleanliness of workstations and sanitized tools after each use.
  • Assisted in training junior stylists on product application and styling methods.
  • Recommended hair care products based on individual client needs and hair types.
  • Built strong relationships with clients through excellent communication and service skills.
  • Trained in more fields such as lash extensions, acrylic nails, and waxing.

Pool Monitor/Server

Ole Lely Resort
Naples, Florida
12.2020 - 12.2021
  • Open and close correctly to ensure the deck is ready for the next day.
  • Monitored pool area for safety and compliance with resort policies.
  • Enforced rules and regulations to maintain a safe environment for guests.
  • Assisted guests with inquiries about pool facilities and services available.
  • Implemented emergency procedures during incidents to ensure guest safety.
  • Maintained cleanliness of pool area by removing debris and ensuring hygiene standards.
  • Provided excellent customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Trained new monitors on our procedures and customer standards.

Cash Wrap Specialist

Aeropostale
Naples, FL
02.2017 - 04.2020
  • Processed customer transactions efficiently at cash wrap station.
  • Handled returns and exchanges in accordance with company guidelines.
  • Trained new staff on cash handling procedures and customer service techniques.
  • Implemented loss prevention strategies to safeguard assets during daily operations.
  • Maintained organized checkout area to enhance customer experience.
  • Counted cash drawer amounts at shift start to ensure accuracy and sufficient change.
  • Working with management to create goals for the team to manage inventory levels and restocking.

Education

Cosmetology License - Cosmetology

Cozmo Beauty School
Bonita Springs, FL
06-2021

Some College (No Degree) - Science

Florida SouthWestern State College
Naples, FL

Skills

  • Insurance benefits and coverage verification
  • Processing prior authorization and CPT coding
  • Surgery scheduling
  • Medical terminology and HIPAA compliance
  • Electronic health records management
  • Communication, organization, and detail-oriented
  • High-paced environments
  • Software navigation tools such as Availity, Health Nautica, Athena, Epic, IQueue, Carelon, Cohere, EviCore, and more

Languages

English
Native/ Bilingual
Spanish
Elementary

Certification

  • Cosmetology license

Timeline

Medical Receptionist

Indiana Joint Replacement Institute
04.2025 - 04.2025

Surgery Scheduler

Orthopedic Center Of Florida
10.2024 - Current

Hairstylist

Blo Blow Dry Bar
06.2023 - Current

Hair stylist

Pure Beauty
06.2022 - 05.2024

Pool Monitor/Server

Ole Lely Resort
12.2020 - 12.2021

Cash Wrap Specialist

Aeropostale
02.2017 - 04.2020

Cosmetology License - Cosmetology

Cozmo Beauty School

Some College (No Degree) - Science

Florida SouthWestern State College

Similar Profiles

CREATE PROFILE