Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hayleigh Hart

Tallahassee,FL

Summary

Effectively manages workload in fast-paced environments by utilizing slower periods productively. Maintains organized, clean, and safe work areas with a strong focus on important details. Committed to delivering outstanding customer service to all guests.

Overview

5
5
years of professional experience

Work History

Environmental Services Housekeeper

UPMC West Shore
Mechanicsburg, PA
03.2025 - 06.2025
  • Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned
  • Inspect and ensure that all assigned areas are properly cleaned and in good repair, report problems to the supervisor
  • Replenish paper towels, toilet paper, and soap in all locations of assigned areas to assure adequate supply
  • Clean all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices and equipment, following established procedures
  • Maintain assigned equipment in clean, working condition, reporting problems and suggestions to the supervisor
  • Remove trash from all assigned areas
  • Follow all safety and sanitation regulations
  • Move equipment, furniture, boxes, wash walls, spot carpets, etc. as assigned

Concierge

HIGHMARK
Harrisburg, PA
07.2024 - 02.2025
  • Identifying in-network providers
  • Coordinating appointment schedules
  • Gaining insights into low-cost plans and associated benefits
  • Preparing designated areas for scheduled events
  • Managing phone communications
  • Delivering high-quality customer service

Service Lead/Furniture Manager

BIGLOTS
York, PA
08.2023 - 07.2024
  • Managing significant cash transactions
  • De-escalating high-stress situations, and developing effective solutions
  • Organizing activities and facilitating communication among team members
  • Delegating responsibilities effectively
  • Training new employees
  • Keeping informed about products and promotions
  • Responsible for the opening and closing of the store

Operations Lead

Victoria's Secret & PINK
Camp Hill, PA
05.2023 - 08.2023
  • Drive and enhance top-line sales
  • Maintain visual merchandising standards- Oversee payroll management
  • Monitor merchandise availability
  • Responsible for opening and closing the store
  • Conduct morning and evening deposits and change orders
  • Accept and process shipments from delivery truck

Department Manager

Bed Bath & Beyond
Mechanicsburg, PA
08.2020 - 04.2023
  • Responded promptly and politely to customer inquiries
  • Oversaw the application process, scheduled interviews, and managed the hiring process
  • Organized daily task assignments for associates, including break schedules
  • Guided team members in routine cleaning activities to ensure a well-maintained store appearance
  • Conducted cash counts and reconciled cash drawers at the beginning and end of each day

Education

High School -

Cumberland Valley High School
Mechanicsburg, PA
01.2021

Associate of Arts - Early Childhood Education

Tallahassee State College
Tallahassee, FL

Skills

  • Customer service
  • Cleaning procedures
  • Safety regulations
  • Time management
  • Problem solving
  • Communication skills
  • Attention to detail
  • Training development

References

Available upon request

Timeline

Environmental Services Housekeeper

UPMC West Shore
03.2025 - 06.2025

Concierge

HIGHMARK
07.2024 - 02.2025

Service Lead/Furniture Manager

BIGLOTS
08.2023 - 07.2024

Operations Lead

Victoria's Secret & PINK
05.2023 - 08.2023

Department Manager

Bed Bath & Beyond
08.2020 - 04.2023

High School -

Cumberland Valley High School

Associate of Arts - Early Childhood Education

Tallahassee State College

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