Hayley Bradshaw
Anaheim
Summary
Dedicated and dependable professional with excellent guest service skills cultivated through various job experiences. Always making positive guest interactions and effectively solving guest problems in a friendly, professional manner. Sport involvement has enhanced teamwork, self, control, and leadership skills. Working towards a physical therapy degree, a person with a deep passion for health, wellness, and help others enhance their quality of life. Energetic, trustworthy, and passionate about providing excellent service and being a positive team member.
Overview
4
4
years of professional experience
Work History
Ride Operator
Cedar Fair
Buena Park, CA
09.2025 - Current
- Operated various rides, ensuring adherence to safety protocols and operational procedures.
- Monitored guest interactions, providing assistance and resolving issues to enhance visitor experience.
- Conducted routine inspections of rides, identifying maintenance needs and reporting concerns promptly.
- Trained new team members on equipment operation and customer service standards for improved performance.
Aquatics Team Lead
Soak City
Buena Park, CA
02.2024 - 09.2025
- Led team in daily operations, ensuring efficiency and adherence to safety protocols.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Resolved customer inquiries promptly, maintaining high satisfaction ratings.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Seasonal Sales Associate
Marshalls
Orange, CA
11.2024 - 02.2025
- Maintained merchandise presentation standards to maximize visual appeal and sales potential.
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Collaborated with team members to achieve store sales goals through effective promotions and displays.
- Resolved customer complaints promptly, fostering positive relationships and loyalty within community.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
Lifeguard
Soak City
Buena Park, CA
03.2022 - 10.2022
- Monitored pool area to ensure safety and compliance with regulations.
- Responded promptly to emergencies, executing first aid and rescue procedures effectively.
- Maintained cleanliness of facilities, ensuring a safe environment for guests.
- Communicated effectively with team members to enhance overall operational efficiency.
- Enforced facility rules consistently, promoting a positive guest experience.
Education
Bachelor's Degree - Kinesiology
Whittier College
Whittier, CA05-2027
No Degree - Kinesiology
Cypress College
Cypress, CA12-2025
High School Diploma -
Valencia High School
Placentia, CA06-2023
Skills
- Customer service
- Equipment operation
- Safety monitoring
- Policy compliance
- Safety procedures
- Team Training
- Hospitality and accommodation
- Customer assistance
- Strong work ethic
- Decision-making
- Multitasking
- Reliability
- Organizational skills
- Adaptability and flexibility
- Physical strength
Timeline
Ride Operator
Cedar Fair
09.2025 - Current
Seasonal Sales Associate
Marshalls
11.2024 - 02.2025
Aquatics Team Lead
Soak City
02.2024 - 09.2025
Lifeguard
Soak City
03.2022 - 10.2022
Bachelor's Degree - Kinesiology
Whittier College
No Degree - Kinesiology
Cypress College
High School Diploma -
Valencia High School