Hayley Brossett
Moss Point,MS
Summary
Dynamic professional with 10 years of expertise in financial services, customer relations, sourcing, and logistics. Skilled in resolving discrepancies and ensuring financial accuracy, leveraging advanced analytical skills and proficiency in reconciliation software. Proficient in Maximo and Oracle, with a robust background in warehouse operations. Recognized for exceptional communication and organizational skills that enhance workflow efficiency and foster teamwork and adaptability. Knowledgeable about the nine critical audit points for packing slips, with hands-on experience shadowing material handlers to optimize inventory processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Invoice Reconciler
Plant Daniel
Moss Point, MS
11.2025 - Current
- Conducted weekly assessments to pinpoint purchase orders that are overdue, ensuring timely resolution.
- Achieved timely reimbursement for team members by implementing efficient expense reporting procedures. Enhanced accuracy of financial records through diligent tracking of expenses. Improved overall team satisfaction with expense management processes.
- Analyzed discrepancies in invoices and resolved issues to uphold vendor relationships and streamline payment processes.
- Collaborated with customers to research and rectify receipt order quantity and price holds within Maximo platform.
- Accurately coded non-PO invoices in Oracle, assigning correct POET and task, and efficiently transferred to approver for processing.
Retail Bank Service Manager
Merchants & Marine Bank
Pascagoula, MS
08.2024 - 11.2025
- Streamlined daily workflows to maintain high standards of accuracy and timeliness in transaction processing, fostering customer satisfaction.
- Supervised the collection and organization of all reports following branch self-audits to maintain operational integrity.
- Conducted assessments to pinpoint potential candidates for bank products, strengthening customer engagement and loyalty.
Consumer Lending Specialist
Navigator Credit Union
Ocean Springs, MS
12.2023 - 07.2024
- Processed loan applications and evaluated creditworthiness.
Financial Service Representative (FSR)
Navigator Credit Union
Ocean Springs, MS
03.2022 - 12.2023
- Developed new account openings to foster strong member relationships and improve retention.
- Reviewed and verified loan applications for members, maintaining accuracy and efficiency in processing.
- Nurtured connections with members, promoting a sense of belonging and active participation.
- Guided members through financial processes, offering solutions for varied financial inquiries.
Teller
Navigator Credit Union
Ocean Springs, MS
08.2021 - 03.2022
- Processed deposits, withdrawals, and payments with precision.
Sales Associate
Dollar General
Biloxi, MS
09.2018 - 08.2021
- Operated cash registers and ensured customer satisfaction.
Cashier/Catering Associate
Compass Group
Pascagoula, MS
04.2016 - 09.2018
Education
GED -
Pascagoula Adult Learning Center
Skills
- Financial services knowledge
- Customer engagement
- Regulatory compliance
- Building professional connections
- Collaborative team member
Certification
Notary Public – Mississippi (Valid May 2022 – Apr 2026)
Timeline
Invoice Reconciler
Plant Daniel
11.2025 - Current
Retail Bank Service Manager
Merchants & Marine Bank
08.2024 - 11.2025
Consumer Lending Specialist
Navigator Credit Union
12.2023 - 07.2024
Financial Service Representative (FSR)
Navigator Credit Union
03.2022 - 12.2023
Teller
Navigator Credit Union
08.2021 - 03.2022
Sales Associate
Dollar General
09.2018 - 08.2021
Cashier/Catering Associate
Compass Group
04.2016 - 09.2018
GED -
Pascagoula Adult Learning Center