Hayley Cloward
La Mirada,CA
Summary
Dynamic professional with experience as an Assistant Store Manager at FP Movement, excelling in problem-solving and patient communication. Proven ability to enhance customer engagement and streamline operations. Skilled in inventory management and team collaboration, fostering a productive environment while training new staff to uphold high standards of service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
FP Movement
10.2024 - Current
- Supported daily store operations for efficient service and workflow.
- Trained staff on policies, procedures, and engagement techniques.
- Engaged in team meetings to review sales strategies and challenges.
- Performed evaluations and provided constructive feedback to team members.
- Formulated strategies to boost customer engagement and optimize store layout.
Shadowing Student
Our Saint Francis Hospital
08.2021 - 08.2024
- Observed daily operations to understand workflow and process efficiencies.
- Engaged with team members to learn best practices and operational standards.
- Supported senior staff in routine tasks effectively and efficiently.
- Participated in training sessions to improve skills and knowledge.
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
Research Assistant
Dr. Nair
10.2022 - 06.2024
- Conducted literature reviews to support research projects and enhance knowledge base.
- Collaborated with team members to design experiments and develop methodologies.
- Conducted literature reviews to support ongoing research projects and identify relevant studies.
Education
Biology
University of California, Los Angeles
Los Angeles, CA06-2024
Skills
- Problem-solving
- Attention to detail
- Patient communication
- Teamwork and collaboration
- Organized and efficient
Accomplishments
- Global health research with Dr. Nair at UCLA
- Shadowing and clinical research at Our Saint Francis Hospital in Rockford, Illinois
- NHA CPT I Phlebotomy license
- Volunteer work with UCLA CALPIRG
Certification
NHA CPT I License
ACLS
Timeline
Assistant Store Manager
FP Movement
10.2024 - Current
Research Assistant
Dr. Nair
10.2022 - 06.2024
Shadowing Student
Our Saint Francis Hospital
08.2021 - 08.2024
Biology
University of California, Los Angeles
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