Hayley Elders
American Income Life Insurance Company
Festus,MO
11
years of professional experience
Results-driven Life Insurance Agent specializing in policy sales and client relationship management. Enhanced customer retention and streamlined operations through strategic initiatives while managing multiple tasks in fast-paced environments. Guided teams and managed complex projects, developing efficient processes aligned with organizational goals.
Work History
Life Insurance Agent
3 Years 6 Months- Developed customized life insurance solutions to meet client needs and enhance coverage options.
- Built strong client relationships through effective communication, resulting in increased customer retention rates.
- Conducted comprehensive policy reviews to ensure compliance with industry standards and regulations.
- Trained and mentored junior agents on best practices for client engagement and policy sales techniques.
- Analyzed market trends to identify opportunities for new product offerings and service enhancements.
- Implemented strategic initiatives that improved operational efficiency and streamlined the sales process.
- Delivered engaging presentations on insurance products, driving interest and increasing conversion rates among prospects.
Sheet Metal Apprentice
2 Years 10 Months- Fabricated sheet metal components using precision tools and techniques.
- Interpreted blueprints and technical drawings to ensure accurate project execution.
- Assisted in installation of HVAC systems, ensuring compliance with industry standards.
- Collaborated with senior craftsmen to improve workflow efficiency on job sites.
- Trained new apprentices on safety protocols and proper tool usage for enhanced performance.
- Developed hands-on skills through regular use of hand tools, power tools, and welding equipment in daily tasks.
Online Grocery Pickup Associate
3 Years 11 Months- Coordinated with team members to ensure timely assembly of grocery orders for pickup.
- Streamlined online order fulfillment processes to enhance customer satisfaction and efficiency.
- Implemented inventory management practices to maintain accurate stock levels and reduce discrepancies.
- Trained new associates on safety protocols and best practices for order handling.
Education
Associate of Applied Science - Cyber Security
- Awarded Top of Class
- Professional Development: Cyber security
- Completed AP course in Programming
- 3.8 GPA
Skills
Insurance policy sales
Client account management
Client service
Building relationships
Metal bending
Material handling
Power tool operation
Policy analysis
Power tools operation
Collaboration
Bending techniques
Material knowledge
Timeline
Life Insurance Agent
American Income Life Insurance Company
01.2023 - 07.2026Read More
Sheet Metal Apprentice
Local 36 Union
03.2019 - 01.2022Read More
Online Grocery Pickup Associate
Walmart
04.2015 - 03.2019Read More
DeVry University
Associate of Applied Science from Cyber Security
Read More