Hayley Forrester
521 SW 21st Street, Cape Coral,Florida
Summary
Demonstrates reliable patient care, strong organizational skills, attention to detail, and effective communication with patients and clinical staff to ensure accurate workflows while improving efficiency. Collaborative and service-oriented, quick to learn and eager to expand technical competencies to support quality patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nurse Assistant
Golisano Children's Hospital
9981 South Healthpark Dr, Fort Myers, FL 33908
06.2025 - Current
- Monitored and documented patient symptom patterns.
- Performed focused vital sign assessments each shift.
- Demonstrated general medical competency in routine care and clinical observation.
- Assisted nurses with patient care and daily activities in pediatric settings.
- Managed time efficiently to prioritize patient needs and complete clinical tasks each shift.
- Communicated effectively with family members.
- Applied medical terminology.
- Maintained cleanliness and organization of patient rooms and common areas.
- Participated in training sessions to enhance caregiving techniques and skills.
Server
Grimaldi's Pizzeria
13499 S Cleveland Ave, Fort Myers, FL 33907
02.2025 - 07.2025
- Greeted and assisted customers to ensure positive service experience and resolve issues efficiently.
- Handled food and drink orders in a busy dining room while maintaining timely delivery and order accuracy.
- Managed shift responsibilities and prioritized tasks to keep table turnover efficient and service steady.
- Collaborated with team members to streamline operations and uphold workflow during peak periods.
Hostess/To-Go Specialist
High Tide Social House
6095 Silver King Blvd, Cape Coral, FL 33914
02.2024 - 02.2025
- Greet customers promptly and manage seating to maintain smooth front-of-house flow and positive guest impressions.
- Answered menu questions and promoted daily specials to assist guests in selections and support sales objectives.
- Recorded and processed orders accurately in a high-volume environment to maintain timely service and reduce order errors.
- Monitored and restocked to-go supplies to ensure continuous service during peak periods and minimize delays.
- Built rapport with regular customers by remembering preferences and delivering personalized service to increase repeat visits.
Hostess/To-Go Specialist
Buffalo Wings & Rings
11751 S Cleveland Ave, Fort Myers, FL 33907
11.2022 - 02.2024
- Managed to-go orders and organized pickup station to ensure accurate, timely customer handoffs with measurable results.
- Seated guests efficiently by matching party size and preferences to available tables, improving table turnover and flow.
- Maintained low wait times through proactive queue management and communication with kitchen staff, achieving measurable improvements.
- Trained new front-of-house staff on host and to-go procedures, improving team readiness and service consistency.
Education
High School Diploma -
Ida S. Baker High School
Cape Coral, FL 08.2021 - 05/2025
Associate of Science - Diagnostic Medical Sonography
Valencia Community College
Orlando, Florida 01.2026 -
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Problem-solving
- Team player
- Reliable and trustworthy
- Organizational skills
References
- Giovana Placencia, Golisano Children's Hospital, giovana.placencia@leehealth.org, +1 (973) 476-3739
- Jazmin Santiago, Buffalo Wings & Rings, Santiago.Jazmin44@gmail.com, +1 (239) 222-3619
Certification
- Certified Nursing Assistant Certification (CNA)
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Timeline
Associate of Science - Diagnostic Medical Sonography
Valencia Community College
01.2026 -
Certified Nurse Assistant
Golisano Children's Hospital
06.2025 - Current
Server
Grimaldi's Pizzeria
02.2025 - 07.2025
Hostess/To-Go Specialist
High Tide Social House
02.2024 - 02.2025
Hostess/To-Go Specialist
Buffalo Wings & Rings
11.2022 - 02.2024
High School Diploma -
Ida S. Baker High School
08.2021 - 05/2025