Hayley Larman
Oklahoma City
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Manager
Sonic
Harrah
04.2026 - Current
- Supervised staff to ensure high-quality customer service standards.
- Managed daily operations to maintain efficient workflow and productivity.
- Trained new employees on operational procedures and company policies.
Manager
Sonic
Shawnee
03.2025 - 11.2025
- Coordinated inventory management to optimize stock levels and reduce waste.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Scheduled shifts to align staffing levels with business demand effectively.
Team Coordinator
Agape Care Group
Shawnee
02.2025 - 10.2025
- Coordinated team schedules and ensured coverage for all shifts.
- Assisted in onboarding new staff and trained them on procedures.
- Managed communication between departments to streamline operations.
Clinic Manager
Immediate Care of Oklahoma
Tecumseh
05.2021 - 02.2023
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Developed and maintained relationships with patients and healthcare providers.
- Oversaw billing processes and managed patient records for accuracy and confidentiality.
Education
Medical Assistant & Phlebotomy -
Platt College
Moore, OK 02.2018 - 01.2019
High School Equivalency -
Gordon Cooper Tech. Center
Shawnee, OK 01.2004 - 01.2005
Skills
- Multitasking
- Problem Solving
- Strong Communication
- Time Management
- Attention to Detail
- Organization
- Leadership
- Decision-Making
- Customer Service
- Conflict Resolution
- Adaptability
References
References available upon request.
Timeline
Manager
Sonic
04.2026 - Current
Manager
Sonic
03.2025 - 11.2025
Team Coordinator
Agape Care Group
02.2025 - 10.2025
Clinic Manager
Immediate Care of Oklahoma
05.2021 - 02.2023
Medical Assistant & Phlebotomy -
Platt College
02.2018 - 01.2019
High School Equivalency -
Gordon Cooper Tech. Center
01.2004 - 01.2005