Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Hayley Maguire

Uniontown,PA

Summary

Dynamic professional with a proven track record at Allstate Insurance Co, excelling in data analysis and effective communication. Skilled in problem-solving and community engagement, I have successfully enhanced customer experiences and built high-performing teams, driving operational excellence and fostering strong relationships with clients and stakeholders.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Claims Adjuster

Allstate Insurance Co
Remote
04.2023 - Current
  • Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
  • Maintained accurate documentation of all claim activity within designated system.
  • Interpreted policy language to determine coverage for insureds under various lines of business.
  • Reviewed medical records, police reports and other documents related to claim investigations.
  • Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.
  • Developed relationships with attorneys, experts and vendors in order to ensure prompt service when necessary.

Server

Marilyn’s of Morgantown
Morgantown , WV
06.2020 - 05.2024
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Studio Manager

Orangetheory Fitness
Morgantown, WV
09.2022 - 05.2023
  • Monitored daily operations within the studio environment.
  • Conducted regular meetings with teams to discuss upcoming tasks and deadlines.
  • Assisted in the onboarding process of new employees by providing training materials.
  • Enhanced customer experience through prompt service, problem resolution, and feedback collection.
  • Led recruitment, training, and development of studio staff to build a high-performing team.
  • Conducted market research to stay informed about industry trends and adapt strategies accordingly.

Education

Journalism, Advertising And Communications

West Virginia University
Morgantown, WV
05-2022

Skills

  • Data analysis
  • Research skills
  • Effective communication
  • Time management
  • Problem solving
  • Community engagement

Accomplishments

  • Digital Marketing Intern - Impakt Media Morgantown, WV. 01/2020 - 03/2020
  • WVU athletics Digital Media Intern - West Virginia University Athletic Department Morgantown, WV. 02/2020 - 09/2021

Certification

  • Career Preparedness Badge offered by the Interactivity Foundation. Issued 12/2021

Timeline

Claims Adjuster

Allstate Insurance Co
04.2023 - Current

Studio Manager

Orangetheory Fitness
09.2022 - 05.2023

Server

Marilyn’s of Morgantown
06.2020 - 05.2024

Journalism, Advertising And Communications

West Virginia University