Hayley Martin
Tulsa,OK
Summary
Knowledgeable professional bringing several years' experience in helpdesk support, network administration and device support. Competent in using technical skills and root cause analysis techniques to resolve failures and maintain user productivity. Desire for long-term position with room for career advancement.
Overview
18
18
years of professional experience
Work History
Remote Monitoring Specialist
ExpandMD Office Systems
Pembrook Pines, FL
01.2024 - 07.2024
- Created detailed reports of all monitoring activities on a daily basis.
- Analyzed data collected from patient monitoring systems to detect potential issues before they become critical.
- Provided instruction to patients regarding proper use of monitoring equipment at home.
Account Executive
McClatchy
Sacramento, CA
06.2019 - 08.2023
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Participated in training sessions on topics related to sales techniques or industry regulations.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
Key Holder & Sales Lead
Bath & Body Works
Fort Worth, TX
06.2006 - 06.2019
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Inspected physical condition of store premises to identify any maintenance issues.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TX05-2005
Skills
- Scripting Languages
- Operating systems
- Remote Support
- Goal Setting
- Multitasking
- Problem-solving aptitude
- Relationship Building
StrengthsFinder
- Achiever
- Input
- Learner
- Arranger
- Responsibility
Timeline
Remote Monitoring Specialist
ExpandMD Office Systems
01.2024 - 07.2024
Account Executive
McClatchy
06.2019 - 08.2023
Key Holder & Sales Lead
Bath & Body Works
06.2006 - 06.2019
High School Diploma -
Arlington Heights High School
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