Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Leadership

Hayley Neff

Self-employeed
Harrison
6
years of professional experience
  • Customer-focused high school graduate and Salutatorian with 3+ years of childcare experience and 1+ year in office customer service.
  • Proven leader, with strong communication, multitasking, and time-management skills — calm under pressure and quick to learn.
  • Seeking a restaurant server role where I can deliver excellent guest experiences and support team efficiency.

Work History

Office Assistant

1 Year 2 Months
Dan Durga State Farm | 06.2025 - Current
  • Delivered exceptional customer service, assisting clients with policy questions and accurately completing paperwork.
  • Called potential customers to discuss services and offers.
  • Maintained organized client records and streamlined office processes, enhancing overall workflow.

Babysitting

5 Years 7 Months
Self-employeed | 01.2021 - Current
  • Provided reliable in‑home childcare for multiple families, ensuring children's safety and well‑being across daily and overnight shifts.
  • Prepared nutritious meals, managed daily and bedtime routines.
  • Maintained clear communication with parents, coordinated schedules and transportation, and handled light household tasks.

Day Care Worker

4 Months
Mrs. Pandas Learning Center | 05.2024 - 09.2024
  • Supervised groups of children ages 1–9, ensuring safety and fostering engagement through structured activities.
  • Planned and led age-appropriate activities to promote social skills and enhance early learning experiences.
  • Coordinated with staff and communicated with parents to tailor support for individual child needs and routines.

Education

High School Diploma

Harrison High School | Harrison | 05-2026
  • 3.992 GPA
  • Salutatorian
  • Student Council President
  • National Honors Society Vice President
  • Elected Captain of Girls Basketball and Softball

No Degree - Business

Mid-Michigan College | Harrison

Skills

Customer Service
Effective communication
Time Management
Multi-Tasking
Team Worker
Quick Learner

Accomplishments

  • Jackpine All Conference - 2nd team
  • Robert Climente Award
  • Academic Letter
  • Lamp of Knowledge

Timeline

Office Assistant

Dan Durga State Farm
06.2025 - CurrentRead More

Day Care Worker

Mrs. Pandas Learning Center
05.2024 - 09.2024Read More

Babysitting

Self-employeed
01.2021 - CurrentRead More

Harrison High School

High School Diploma
Read More

Mid-Michigan College

No Degree from Business
Read More

Leadership

  • Successfully lead a council to plan and execute homecoming.
  • Successfully lead sports teams to perform together to the best of their ability.
Hayley Neff