Hayley Schwensen
Summary
Detail-oriented professional transitioning from education into Human Resources with experience managing confidential records, maintaining accurate documentation, analyzing data, coordinating with multiple stakeholders, and managing competing priorities and deadlines. Strong background in professional communication, compliance-related procedures, problem-solving, and individualized planning. Adaptable and eager to apply transferable skills while developing expertise in human resource operations, policies, and employee support.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Special Education Teacher
Southern York County School District
Glen Rock, Pennsylvania
02.2023 - Current
- Coordinated with teachers, administrators, specialists, support staff, and families to address individual student needs and implement tailored educational plans.
- Developed and maintained individualized plans based on data, documented needs, and established requirements.
- Monitored data and analyzed information to track student progress and support data-driven decisions.
- Collaborated with multidisciplinary teams to develop effective solutions and address student concerns.
- Managed confidential student records and documentation in accordance with federal and state requirements.
- Communicated sensitive information professionally while maintaining confidentiality.
- Managed multiple projects and deadlines simultaneously while maintaining accuracy and attention to detail.
- Organized meetings, documentation, timelines, and follow-up responsibilities across multiple stakeholders.
Barista
Starbucks
Shrewsbury, Pennsylvania
06.2022 - 07.2023
- Managed high-volume customer service, ensuring accuracy and professionalism to enhance customer satisfaction.
- Engaged with customers to understand their needs and preferences. to customer needs and communicated effectively to provide individualized service.
- Operated point-of-sale systems to accurately process transactions, ensuring seamless customer experiences.
- Demonstrated reliable attendance and strong performance in a fast-paced environment, contributing to team stability.
- Worked collaboratively with team members to maintain efficient daily operations.
- Maintained organized and sanitary work areas while following established procedures.
Education
Bachelor of Science - Education
Millersville University of Pennsylvania
Millersville, PA12-2022
Skills
- Data collection and analysis
- Documentation and record-keeping
- Project coordination
- Confidential information management
- Attention to detail
- Written and verbal communication
- Team collaboration
- Organization and time management
- Problem solving
Certification
- PreK-4th grade Early Childhood Education
- PreK-8th grade Special Education
Timeline
Special Education Teacher
Southern York County School District
02.2023 - Current
Barista
Starbucks
06.2022 - 07.2023
Bachelor of Science - Education
Millersville University of Pennsylvania