Hayley Swift
Summary
I am a driven, hard working, and resourceful administrative professional with years of experience assisting with work of high-achieving executives and clientele. I am a proven track record supporting professional needs with well-organized precision, in additions to successfully managing high-volume workloads in rapidly changing environments.
Overview
8
8
years of professional experience
Work History
Recruiter and Executive Assistant
Kossoris Search Inc
09.2024 - Current
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments between both applicants and high-level clientele with the CEO.
- Organized and coordinated conferences and daily meetings.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Direct Marketing Events and Representative
The One Direct Marketing
03.2024 - 09.2024
- I ran direct marketing events and completed fundraising for the nonprofit sector of the marketing firm.
- I trained new hires on the marketing systems that we use, created/maintained customer relations, and completed office work.
- Strengthened brand reputation by effectively addressing customer inquiries and concerns, ensuring satisfaction at all stages of the buyer journey.
- Increased sales revenue by identifying new client prospects and cultivating strong business relationships.
Customer Service, Cashier, Barista
Pop Drinks & Desserts
01.2019 - 04.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Increased warehouse efficiency by implementing innovative inventory management systems.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
Customer Service Associate Cashier
CVS Pharmacy
11.2017 - 07.2018
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upheld high standards of customer service by ensuring that all unloaded products were restocked on shelves, and ensured inventory remained undamaged throughout the entire process.
Education
Bachelor of Science Degree - Kinesiology
California State University Los Angeles
Los Angeles, CA12.2023
Skills
- Self-motivated work ethic
- Administrative support
- Executive support
- Calendar management
- Scheduling
- Excellent customer service
Timeline
Recruiter and Executive Assistant
Kossoris Search Inc
09.2024 - Current
Direct Marketing Events and Representative
The One Direct Marketing
03.2024 - 09.2024
Customer Service, Cashier, Barista
Pop Drinks & Desserts
01.2019 - 04.2020
Customer Service Associate Cashier
CVS Pharmacy
11.2017 - 07.2018
Bachelor of Science Degree - Kinesiology
California State University Los Angeles
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