Hayley Weyandt

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Explained daily specials and beverage promotions to exceed daily sales goals.
• Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Bussed and reset tables to keep dining room and work areas clean.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
• Provided timely tableside assistance to guests requiring additional condiments or utensils.
• Answered customers' questions, recommended items, and recorded order information.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Inspected dishes and utensils for cleanliness.

• Surveyed a body of water.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
• Responded to emergency situations in a timely, efficient manner.
• Provided friendly customer service to guests and addressed concerns.
• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
• Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
• Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
• Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.

.

• Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
• Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
• Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
• Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
• Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
• Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.

• Unloaded plants and nursery items from delivery trucks.
• Assisted customers with finding requested plants and flowers.
• Planted, cultivated and harvested various types of trees, shrubs, and plants.
• Facilitated smooth workflow among team members through clear communication and effective delegation of responsibilities.
• Enhanced plant growth by implementing effective watering and fertilization techniques.
• Provided exceptional customer service when assisting visitors with plant selections or answering questions about care instructions.
• Completed routine maintenance tasks on greenhouse equipment to ensure proper functionality throughout the growing season.
• Transported and loaded harvested items into delivery trucks.