Hayley Wheeler
Springfield,IL
Summary
Illinois Certified nursing assistant bringing four years of experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Lutheran Senior Services, Inc.
Springfield, IL
05.2021 - 10.2021
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, medication supervision and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
Certified Medical Assistant
Springfield Clinic
Springfield, IL
03.2020 - 05.2021
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Tanning Consultant
The Sunroom Tanning
Springfield, IL
04.2019 - 03.2020
- Educated clients on health and safety of tanning facilities and procedures
- Maintained linen cart so that it was neat and organized
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques
- Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up
- Greeted clients, showed to tanning facilities and educated on usage
Certified Nursing Assistant
The Villas Senior Care
Sherman, IL
03.2017 - 06.2019
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Server
Golden Corral
Springfield, IL
02.2017 - 11.2017
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips
Education
Bachelor of Science - Nursing
University of Illinois At Springfield
Springfield, IL05.2025
Medical Assistant
Midwest Technical Institute
Springfield, IL12.2019
High School Diploma -
Riverton High School
Riverton, IL05.2018
CNA
Capital Area Career Center
Springfield, IL05.2017
Skills
- Data entry knowledge
- Business opening and closing proficiency
- Direct patient care
- Injections and Phlebotomy
- EKG's
- Compassionate caregiver
- Basic computer skills
- Observing responses
- EHR
- Activities of Daily Living ADL Support
Certification
- Certified Nurses Aide
- Heart Saver/AED Certification
- First Aid Certification
- CMA - Certified Medication Aide
Timeline
Certified Nursing Assistant
Lutheran Senior Services, Inc.
05.2021 - 10.2021
Certified Medical Assistant
Springfield Clinic
03.2020 - 05.2021
Tanning Consultant
The Sunroom Tanning
04.2019 - 03.2020
Certified Nursing Assistant
The Villas Senior Care
03.2017 - 06.2019
Server
Golden Corral
02.2017 - 11.2017
Bachelor of Science - Nursing
University of Illinois At Springfield
Medical Assistant
Midwest Technical Institute
High School Diploma -
Riverton High School
CNA
Capital Area Career Center