Veronica Webb
Roselle
Summary
I am dedicated to contributing my skills through hard work, attention to detail, and strong organizational abilities. I have a clear understanding of the tasks assigned to me and am motivated to learn, grow, and excel in the healthcare industry. Healthcare professional with a comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Allshift
02.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Unit Medical Assistant /Certified Nursing Assistant
Morrisview Healthcare Center
03.2024 - 01.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Certified Nursing Assistant
Amira Medical Staffing Inc
01.2023 - Current
- Increased patient satisfaction by assisting people with personal tasks like dressing and walking
- Met with a multidisciplinary healthcare team to discuss how regular testing and vitals assessments can help effectively manage patient conditions
- Used mobility devices and used proper equipment to transfer patients from chairs to beds, following all safety procedures to avoid injuries
- Followed and enforced safety protocols to protect patients and workers
- Was in charge of monitoring fluid outputs, recording results, and collecting specimens for testing
- Assisted with daily living activities and coordinated and ensured a safe patient living environment
Certified Nursing Assistant
Complete Care at Orange Park
02.2022 - 01.2023
- Assisted with daily living activities and coordinated and ensured a safe patient living environment
- Assisted patients with bathing, grooming, and other hygiene requirements
- Assisted patients with their daily needs, such as feeding and bathing
- Drove patients between rooms, appointments, and testing sites
- Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses
- Assisted a number of patients with their mobility and ambulatory care
- Promoted good oral and personal hygiene by assisting multiply patients with shaving, bathing, and tooth brushing
- Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety
Lead Covid -19 Swabber
JL Hudson Holdings
11.2021 - 02.2022
- Kept my work areas tidy and clean
- Was in charge of preparing and maintaining production reports as well as personnel records
- I'm in charge of equipment selection and maintenance
- Instructed team members on how to improve their performance and maintain compliance
- Maintained the necessary level of communication between shifts
- Was in charge of supervising and motivating employees and management
- Made certain that all health and safety regulations were adhered to
- Performed Covid swabs using Rapid and PCR test for all Newark School District daily
- Sitting up/preparing testing site also gathering required provided supplies including the use of PPE
- Reviewed processing schedules and production orders while keeping budgetary and time constraints in mind regarding inventory requirements, staffing requirements, work procedures, and duty assignments
Registrar
Saint Michael's Medical Center
05.2021 - 09.2021
- Obtained personal information on patient
- Performed various clerical duties
- Worked to keep the reception area clean in order to maintain a welcoming atmosphere
- Collect co-payments, verified patients insurance
- Help assist patients to the appropriate department
- Double-checked the paperwork for accuracy and completeness prior to processing
- Screened referrals and entered data into a prospect database using Maximizer software
- Maintained strict confidentiality while creating files, reports, and records
- Scanned all of the documents and entered them into the correct system
Billing Clerk
Hudson Premier Healthcare Partners
08.2020 - 04.2021
- Maintained strict confidentiality to maintain customer confidence and protect operations
- Managed client correspondence and communications while optimizing office functions
- Verified vendor accounts by reconciling monthly statements and related transactions
- Was in charge of invoicing and payment processing
- Answer phones call and transferred attorney calls to appropriate billing specialist
- Scan patients documents into PDC system to be put in the correct file cabinet
- Created post Service Appeal and Narratives for all denied claims
- Gathered all per-certs, checks, and EOB's needed to start the PSA's
Clinical Medical Assistant
OmniCare - Neighborhood Medical Center
12.2018 - 04.2020
- Greet patients, check all patients identification
- Check patient in & out of the IMS system
- Verified insurance, collect co-pays
- Called for lab work and any Imaging and filed for medical record
- Made referrals and sent Referrals out to our malpractice
- Cleared faxes that came to the office
- Scanned all medical records to patients chart
- Schedule and canceled appointments
- Send out medication to the pharmacies and also verified medication with approval from the physician
Medical Administrative Assistant
Summit Springfield Family Medicine - Primary Care Partners Affiliate
04.2019 - 09.2019
- Created and maintained accurate and private patient records
- Reviewed customer files to ensure that they were medically necessary and that the coverage criteria were met
- Scanned paper charts and converted them to digital files, which I then uploaded to the EMR system
- Called patients a day ahead of time to confirm their appointments
- Called patients to confirm scheduled appointments day in advance
- Organized paperwork such as charts and reports for office and patient needs
- Double-checked insurance coverage to prepare for upcoming patient appointments
- Successfully scheduled patient appointments and placed reminder calls to provide an exceptional customer experience
- Established relationships with Medicare, Medicaid, and private insurance providers to effectively resolve billing issues
- Was in charge of insurance verification and preauthorization, as well as patient records
Medical Technician
Saint Barnabas Medical Center
04.2013 - 02.2014
- Triage patients in the ER department, help verify patients identification
- Took patients vitals, performed EKG's & Phlebotomy
- Clean patients and took their ADL's
- Transported patients to their unit located in the hospital
- Provided direct patient service by communicating with them, answering their questions, and assisting them with their concerns
- All safety and infection control precautions and regulations were followed
- Kept track of supply, equipment, and reagent inventories and placed orders for replacements
Medical Assistant Intern
The Heart Center of the Oranges
10.2012 - 07.2013
- Performed EKG's, Stress test, 6 minute walks and finger sticks for glucose testing
- Administrated vitamin B12, influenza, and tetanus shots
- Assist with verification of prescriptions
- Filed charts and scanned document, scheduled appointments using EMR system
Education
Certified Nursing Assistant
Com-Tech
East Orange, NJ07-2022
Medical Assistant - EKG, Phlebotomy, Billing & Coder
National Career Institute
East Orange, NJ12.2012
High School -
Cicely L. Tyson Community School of Performing and Fine Arts
East Orange, NJ12.2002
Skills
- Knowledge of EMR system
- Knowledge of IMS systems
- Knowledge of Epic system
- Creating PSA's claims & Billing CPT codes
- Creating Post Service Narratives
- Insurance verification
- Knowledge of Medicaid & Medicare
- Safety protocols
- Medical records
- Triage
- Medical Terminology
- ICD-9
- ICD10
- Medical scheduling
- Anatomy knowledge
- Clerical
- Data entry
- Infection control and aseptic procedures
- Measuring bodily fluids
- Feeding assistance expert
- Collecting vital signs
- Direct patient care
- Reliable team player
- HIPAA compliance
- Patient care
- Basic life support
- Lead placement
- Patient scheduling
- Medical terminology knowledge
- Invoice processing
- Data entry proficiency
- Professionalism and ethics
- Venipuncture
- Order of draw
- Specimen handling
Certification
- Certified Nursing Assistant - CNA, Licensed, 01/2023
- Medical Assistant, 2012
- EKG, 2012
- Phlebotomy, 2012
Additional Information
References available upon request.
Timeline
Unit Medical Assistant /Certified Nursing Assistant
Morrisview Healthcare Center
03.2024 - 01.2025
Certified Nursing Assistant
Allshift
02.2024 - Current
Certified Nursing Assistant
Amira Medical Staffing Inc
01.2023 - Current
Certified Nursing Assistant
Complete Care at Orange Park
02.2022 - 01.2023
Lead Covid -19 Swabber
JL Hudson Holdings
11.2021 - 02.2022
Registrar
Saint Michael's Medical Center
05.2021 - 09.2021
Billing Clerk
Hudson Premier Healthcare Partners
08.2020 - 04.2021
Medical Administrative Assistant
Summit Springfield Family Medicine - Primary Care Partners Affiliate
04.2019 - 09.2019
Clinical Medical Assistant
OmniCare - Neighborhood Medical Center
12.2018 - 04.2020
Medical Technician
Saint Barnabas Medical Center
04.2013 - 02.2014
Medical Assistant Intern
The Heart Center of the Oranges
10.2012 - 07.2013
High School -
Cicely L. Tyson Community School of Performing and Fine Arts
Certified Nursing Assistant
Com-Tech
Medical Assistant - EKG, Phlebotomy, Billing & Coder
National Career Institute
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