Hayley Tackett
Garden City,USA
Summary
Customer Service Specialist with expertise in prioritizing tasks and managing multiple responsibilities in high-pressure environments. Established history of collaborating effectively within teams to achieve both individual and organizational objectives. Recognized for efficiently resolving escalated customer support issues, enhancing overall customer satisfaction.
Overview
4
4
years of professional experience
Work History
Chiropractic Assistant
Pure Chiropractic
Livonia, US
09.2022 - 04.2025
- Welcomed patients and ensured a positive experience upon arrival at the office.
- Conducted evaluations, assessments, and taking X-rays for effective treatment planning.
- Performed routine office tasks such as answering phones, filing, and managing patient records.
- Educated patients on their treatment plans and lifestyle modifications for better health.
- Scheduled patient appointments efficiently, optimizing the daily calendar for providers.
- Processed patient payments and managed billing inquiries with attention to detail.
Server
Stoney River
Troy, US
07.2021 - 03.2022
- Provided exceptional guest service from initial greeting to final farewell.
- Assisted peers with tasks to enhance team efficiency.
- Executed food running duties promptly to ensure timely service.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Adapted to changing priorities and demands in a fast-paced environment while maintaining a positive attitude.
Education
High School Diploma -
Garden City High School
Garden City, MI06-2019
Skills
- Customer service and hospitality
- Attention to detail and conflict resolution strategies
- Medical office administration
- Data entry and organization
- Microsoft Word and Excel proficiency
- Inside sales and phone etiquette
- Time management and communication skills
- Front desk operations
- Patient care and medical records management
- HIPAA compliance and medical scheduling
References
References available upon request.
Timeline
Chiropractic Assistant
Pure Chiropractic
09.2022 - 04.2025
Server
Stoney River
07.2021 - 03.2022
High School Diploma -
Garden City High School