HAYLI SMITH
Houston,MO
Summary
Experienced Sales Manager known for exemplary team-building and project oversight skills. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, and maintaining a good relationship with customers.
Overview
12
12
years of professional experience
Work History
School and Healthcare Specialist
Performance Foodservice
Springfield, MO
08.2023 - Current
- Strengthened client relationships through regular communication and personalized account management strategies.
- Collaborated with cross-functional teams to develop strategic plans for improving overall customer experience.
- Developed strong client relationships through consistent communication and attentive service.
- Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
Elementary School Teacher
Eminence R1 School District
Eminence, MO
01.2022 - Current
- Established open communication and positive relationships with students, parents, peers and administrative staff.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Provided warm, supportive environment for developing academic, social and emotional growth.
Sales Manager
Byrne Enterprises LLC.
Eminence, MO
05.2020 - 01.2022
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Produced contracts, reports, letters, and proposals for clients.
Optician/ Sales Leader
Vision Xpress
West Plains, MO
05.2018 - 05.2020
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Increased customer engagement to drive interest and boost sales opportunities.
- Promoted company's brand and cultivated new relationships by delivering expert presentations.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Staff Accountant/ Accounts Payable/ Sales
Garnett Wood Products Co.
12.2017 - 05.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Followed up with customers to collect information and verify details.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Set up and updated customer accounts with interactions, payments and personal information.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
Waitress
Savor Grill
09.2016 - 12.2017
- Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.
- Followed checklists for shift start and end to help with smooth transitions.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Front Desk Sales Associate
Byrne Enterprises, INC.
Eminence, Missouri
05.2014 - 09.2016
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
- Answered telephone inquiries from clients, vendors and the public.
- Increased sales by offering advice on purchases and promoting additional products.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Completed orders and organized product deliveries to meet customer timetables.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor of Science - Middle School Education
Central Methodist University
Fayette, MO05-2023
Associate of Arts - General Education
MSU West Plains
West Plains, MO2018
High School Diploma -
Eminence High School
Eminence, MO2016
Skills
- Direct Sales
- Data Management
- Team Leadership
- Budgeting and Finance
- Strong Verbal Communication
- Word Processing
- Time Management
- Problem-Solving Skills
- Cash Handling
- File management
- Attention to Detail
- Teamwork and Collaboration
- Client Needs Assessment
- Client Correspondence
Timeline
School and Healthcare Specialist
Performance Foodservice
08.2023 - Current
Elementary School Teacher
Eminence R1 School District
01.2022 - Current
Sales Manager
Byrne Enterprises LLC.
05.2020 - 01.2022
Optician/ Sales Leader
Vision Xpress
05.2018 - 05.2020
Staff Accountant/ Accounts Payable/ Sales
Garnett Wood Products Co.
12.2017 - 05.2018
Waitress
Savor Grill
09.2016 - 12.2017
Front Desk Sales Associate
Byrne Enterprises, INC.
05.2014 - 09.2016
High School Diploma -
Eminence High School
Bachelor of Science - Middle School Education
Central Methodist University
Associate of Arts - General Education
MSU West Plains
References
- Glenda Ennis/ 573-745-1418
- Armand Spurgin/ 573-351-8797