Haylie Bond
Berlin,MD
Summary
Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
1
1
year of professional experience
Work History
Office Assistant
A Craftsman’s Hands
Pasadena, Maryland
07.2024 - Current
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Brand Ambassador
American Eagle Outfitters, Inc
Annapolis, Maryland
11.2024 - 04.2025
- Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
- Gave out product samples, coupons and pamphlets to encourage sales.
- Increased sales by encouraging customers to purchase additional products and services.
- Worked promotional events for different products, persuading customers to purchase and documenting sales.
- Gathered customer feedback to inform future marketing strategies and product developments.
- Conducted product demonstrations to highlight features and benefits.
- Employed basic selling techniques to engage with customers.
- Trained new brand ambassadors, sharing best practices and brand values.
- Worked with employers to identify and stock optimum products.
Brand Representative
Hollister.Co
Annapolis, Maryland
08.2024 - 11.2024
- Cleaned and organized spaces to maintain neat promotional spaces.
- Put together eye-catching displays to attract potential customers and encourage questions.
- Prepared detailed reports on customer feedback, sales performance, competitive analysis.
- Employed basic selling techniques to engage with customers.
- Gathered customer feedback to inform future marketing strategies and product developments.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Maintained a professional appearance and demeanor that reflects the brand's image.
- Effectively built relationships with both established and potential customers.
Education
Associate of Science - Biology
Anne Arundel Community College
Arnold, MD06-2026
High School Diploma -
Chesapeake High School
Pasadena, MD06-2025
Skills
- Data analysis
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
- Filing systems knowledge
- Scheduling appointments
- Quickbooks
- Records management software
- Payment processing
- Billing and coding
- Scanning and copying
- Workflow management
Languages
English
Native/ Bilingual
Timeline
Brand Ambassador
American Eagle Outfitters, Inc
11.2024 - 04.2025
Brand Representative
Hollister.Co
08.2024 - 11.2024
Office Assistant
A Craftsman’s Hands
07.2024 - Current
Associate of Science - Biology
Anne Arundel Community College
High School Diploma -
Chesapeake High School