Haylie Dangerfield
Buena Vista,VA
Summary
I am experienced and professional with solid background in foodservice. I can offer an excellent track record of tackling various tasks to support the kitchen and wait staff. I demonstrate genuine hospitality to establish rapport with patrons and deliver memorable experiences. I am cautious and am accurate when putting in orders.
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
2
2
years of professional experience
Work History
Server
501 roadhouse
Buena Vista, VA
08.2024 - Current
- Explained menu items, describing ingredients and cooking methods upon request.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked food before serving it to customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted customers, answered questions and recommended specials to increase profits.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Implemented feedback from customers to improve service quality and menu offerings.
- Set up tables in between patrons to reduce wait times.
- Delivered food orders promptly and courteously.
- Responded to ad hoc cleaning duties at end of shift.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Informed customers of daily specials and signature menu items.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Stocked service areas with supplies during slow periods.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Kennel Worker
Applied Canine Behaviors
Palm City, Florida
05.2023 - 06.2024
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Organized supplies needed for daily operations of the kennel facility.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Observed animals' behavior to detect signs of illness or injury.
- Administered medications to animals.
- Sanitized equipment used during grooming processes according to established guidelines.
- Cleaned and disinfected cages, kennels, runs, and animal holding areas.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Communicated effectively with owners regarding their pet's care plans.
- Performed basic office tasks such as answering phones and scheduling appointments.
Education
Bachelor of Science - Biochemistry
Southern Virginia University
Buena Vista, VA05-2028
Skills
- Food inspection
- Order delivery practices
- Daily specials memorization
- Table resetting
- Order management
- Positive and professional
- Order accuracy
- Memory retention
- Server training
- Food running
- Strong work ethic
- Guest engagement
- Buffet setup and takedown
- Professional appearance
- Calm demeanor
- Menu item recommendation
Timeline
Server
501 roadhouse
08.2024 - Current
Kennel Worker
Applied Canine Behaviors
05.2023 - 06.2024
Bachelor of Science - Biochemistry
Southern Virginia University