Summary
Overview
Work History
Education
Skills
Timeline
Server

Haylie Dodrill

Tacoma,WA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Server

Tim’s Kitchen
09.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier

Lakewood Food And Gas
02.2022 - 01.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Attendant

Spooners Farm
10.2021 - 10.2021
  • Enhanced customer satisfaction by providing efficient and courteous service.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.

Education

High School Diploma -

Clover Park High School
Lakewood, WA
06.2023

Skills

  • Guest Engagement
  • Food Delivery
  • Order Management
  • Food Inspection
  • Beverage Preparation
  • Food Running
  • Table Bussing
  • Safe Food Handling
  • Cash Handling
  • Food Sales and Promotion
  • Food Safety Understanding
  • Item Promotion
  • Suggestive Selling
  • Menu Memorization
  • Problem Solving
  • Stress Management
  • Team Collaboration
  • Time Management
  • Food Handling
  • Upselling
  • Menu Recommendations
  • Age Verification

Timeline

Server

Tim’s Kitchen
09.2023 - Current

Cashier

Lakewood Food And Gas
02.2022 - 01.2024

Attendant

Spooners Farm
10.2021 - 10.2021

High School Diploma -

Clover Park High School
Haylie Dodrill