Dedicated and detail-oriented professional with experience in sales, customer service, and medical administration. Strong ability to build client relationships, manage transactions efficiently, and coordinate operations in fast-paced environments. Skilled in medical scheduling, insurance verification, and sales negotiations. Adept at using Athenahealth, Epic, and other industry-specific software to ensure seamless workflow and customer satisfaction.
Develop and maintain strong relationships with key clients, leading to increased customer loyalty and repeat business.
Negotiate contracts and pricing agreements to ensure profitability while maintaining market competitiveness.
Demonstrate expertise in product knowledge, addressing customer inquiries and providing tailored solutions.
Provided exceptional customer service while managing patient check-ins and check-outs.
Processed insurance verification and medical scheduling using Athena, Promed, and Centricity programs.
Managed patient paperwork, scheduled appointments, and facilitated communication between patients and physicians.
Assisted in lab procedures, faxed doctor’s notes, and handled multiple phone calls daily.
Supervised night shift operations, ensuring efficient workflow and excellent customer service. Managed cash handling, register balancing, and daily checklist completion. Maintained a fast-paced work environment while overseeing cleaning and inventory organization.
Provided top-tier customer service and assisted customers with product selection. Met and exceeded daily sales and credit goals.
Managed store organization, pricing, and markdowns while maintaining a clean shopping environment.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Strong customer service and communication skills
Sales and contract negotiation
Medical scheduling and insurance verification
Worked with Athenahealth, Epic, and Centricity programs
Organized, detail-oriented, and efficient multitasker
Fast learner with excellent problem-solving abilities