Haylie Turner
Walton,KY
Overview
4
4
years of professional experience
Work History
Team Lead
Panera Bread
11.2023 - 05.2025
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Routinely supported all areas of the restaurant, including bakery/dining room, barista/food service and drive-thru
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
Barista and Trainer
Starbucks
08.2021 - 11.2023
- Greeted and served an average of 200+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment
- Advised customers on coffee blends, roasts, teas, and specialty espresso beverages offering accurate, detailed information about origin and flavor
- Kept an organized and tidy café environment by regularly cleaning espresso machines, tables, and condiment bar
- Trained new team members with positive reinforcement and respectful, encouraging coaching methods
Education
Associate of Arts - Human Services
Gateway Community & Technical College
Edgewood, KY08-2025
High School Diploma -
Walton-Verona High School
05.2022
Skills
- Leadership
- Communication
- Problem solving
- Coaching and mentoring
- Adaptability
- Creativity
- Customer service
- Computer literacy
- Cash handling
Timeline
Team Lead
Panera Bread
11.2023 - 05.2025
Barista and Trainer
Starbucks
08.2021 - 11.2023
Associate of Arts - Human Services
Gateway Community & Technical College
High School Diploma -
Walton-Verona High School
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