Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Hayliey Cardenas

Hayliey Cardenas

Riverside ,CA

Summary

Dynamic professional with extensive experience in customer service and team leadership at Walmart and McDonald's. Proven track record in training employees and ensuring order accuracy, resulting in high satisfaction ratings. Skilled in online order processing and effective decision-making, consistently achieving quality goals and enhancing team performance.

Overview

3
3
years of professional experience

Work History

Personal Shopper

Walmart
01.2025 - 08.2025
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Crew Trainer

McDonald's
06.2022 - 11.2024
  • Trained other employees in customer service, food safety, and performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Maintained current knowledge of all team position requirements.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.

Education

Diploma -

Central High School
Fresno, CA
06.2023

Skills

  • Customer service
  • organization
  • Decision-making
  • Online order processing
  • Verifying order accuracy
  • Documentation and reporting
  • Payment processing
  • Accurate money handling
  • Delivery procedures
  • Stock management
  • Employee training
  • Team leadership
  • Safe food handling
  • Coaching and mentoring
  • Team leadership and supervision
  • Cleaning and sanitation
  • Sanitation and cleaning
  • Kitchen sanitation
  • POS systems
  • Opening and closing procedures

Languages

Spanish
Professional Working

Timeline

Personal Shopper

Walmart
01.2025 - 08.2025

Crew Trainer

McDonald's
06.2022 - 11.2024

Diploma -

Central High School

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