Haylyn Luker
Dixons Mills,AL
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
5
5
years of professional experience
Work History
Office Clerk
McConaghy Home Medical
Thomasville, Alabama
05.2022 - 10.2024
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Prepared invoices for customers based on their orders and payment terms.
- Received payments from customers via cash or credit card transactions.
- Updated customer accounts information in the database system accurately.
- Resolved customer complaints promptly and professionally.
Cashier
Greers
Grove Hill, Alabama
01.2020 - 04.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Education
Clarke County High School
Grove Hill, AL05-2022
Skills
- I am certified in Microsoft word, excel, and PowerPoint I received those in high school through a business class
- Data Entry
- Scanning and copying
- Scheduling
Timeline
Office Clerk
McConaghy Home Medical
05.2022 - 10.2024
Cashier
Greers
01.2020 - 04.2021
Clarke County High School