Hayven Enfield-Ayonayon
Medford,OR
Summary
Customer Service Professional with over 30 years of experience delivering exceptional service in retail environments. Enhanced customer satisfaction through welcoming interactions and extensive product knowledge. Demonstrated flexibility and strong organizational skills to create memorable guest experiences.
Overview
11
11
years of professional experience
Work History
Footwear Associate
Bass Pro Shops
Anchorage, Alaska
07.2025 - 08.2026
- Assisted customers in selecting footwear based on needs and preferences.
- Help customers find the right shoes, stocking shelves, putting away freight.
- Provided product knowledge and recommendations to improve customer satisfaction.
- Conducted inventory checks to ensure stock levels met customer demands.
- Conducted regular cycle counts of inventory to ensure accuracy of records.
Assistant Manager
Ed Staub & Sons Fast Break
Anchorage, US
11.2024 - 06.2025
- Completed daily paperwork and checked in orders while supervising crew to ensure smooth operations.
- Resolved customer escalations to enhance satisfaction and maintain service quality.
- Resolved customer escalations by addressing issues and providing solutions.
Deli Clerk
Holiday Market
Klamath Falls, Oregon
08.2024 - 11.2025
- Provided exceptional customer service by assisting with product selections.
- Greeted customers in a friendly and professional manner.
- Prepared deli meats and cheeses according to customer specifications.
- Managed inventory levels, ensuring fresh products were always available.
- Maintained cleanliness and organization of deli counter and work areas.
- Collaborated with team members to meet daily operational demands effectively.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of the shift.
Sales Supervisor
Harbor Freight Tools
Anchorage, Alaska
11.2021 - 07.2023
- Oversaw employee performance, resolved issues, and increased efficiency to meet productivity goals.
- Assisted customers by assessing needs and staying updated on preferences.
- Developed sales strategies to enhance customer engagement and satisfaction.
- Supervised daily operations of retail sales team, ensuring smooth workflow and customer satisfaction.
- Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.
- Processed cash, credit and check transactions with POS system and cash register.
Assistant Manager
Circle K
Klamath Falls, OR
06.2018 - 11.2021
- Advanced to keyholder and assistant manager-in-charge in the absence of the manager.
- In charge in charge of scheduling, inventory control, and stocking.
- Tracked daily transactions and generated invoices and reports for management review.
- Managed employee schedules and coordinated inventory levels to ensure adequate stock availability.
- Provided excellent customer service in a timely manner.
- Keep track of all transactions on a daily basis and generate invoices and reports for the manager.
- Identified and resolved customer complaints and issues promptly to maintain service quality.
Waitress/Hostess
Noho's Hawaiian Cafe
Medford, OR
07.2015 - 11.2018
- Provided efficient service for take-out customers. Took and packed to go orders. Then moved up to serving tables.
Education
High School -
Wasilla High School
WasillaSkills
- Product knowledge
- Customer service
- Sales transactions
- Assessing customer needs
- Transaction accuracy
- Inventory control
- Cashier skills
- Quick learner
- Team player
- Self motivator
Timeline
Footwear Associate
Bass Pro Shops
07.2025 - 08.2026
Assistant Manager
Ed Staub & Sons Fast Break
11.2024 - 06.2025
Deli Clerk
Holiday Market
08.2024 - 11.2025
Sales Supervisor
Harbor Freight Tools
11.2021 - 07.2023
Assistant Manager
Circle K
06.2018 - 11.2021
Waitress/Hostess
Noho's Hawaiian Cafe
07.2015 - 11.2018
High School -
Wasilla High School