Jared Alvarez
Retail Sales Associate
Ontario,CA
Summary
Retail Sales Associate with more than a year in the retail industry. Areas of expertise include sales, customer relations and inventory management. Seeking to maintain a part-time/full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Footwear Associate
Dicks Sporing Goods
Chino, CA
11.2023 - Current
- Helped customers select shoes to fit specific needs.
- Constructed displays of footwear for specific brands or seasonal purposes.
- Maintained security by observing customer behaviors and minimizing number of pairs on floor.
- Opened new shipments and stored footwear in storage room according to size and style.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Cashier
Dicks Sporing Goods
Chino, CA
11.2022 - Current
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Arts - Film, TV, And Electronic Media
Mt. San Antonio College
1100 N Grand Ave, Walnut, CA 91789 08.2022 - Current
Skills
Teamwork and Collaboration
Problem-Solving
Cultural Awareness
Multitasking Abilities
Analytical and Critical Thinking
Cash register operation
Cashier abilities
Returns processing
Organization
Cash Handling
Product restocking
Customer assistance
Written and verbal communication
Product knowledge
Timeline
Footwear Associate
Dicks Sporing Goods
11.2023 - Current
Cashier
Dicks Sporing Goods
11.2022 - Current
Associate of Arts - Film, TV, And Electronic Media
Mt. San Antonio College
08.2022 - Current