Hayward Miller
Rosebud,TX
Summary
Dynamic and results-oriented professional with a proven track record in customer relations and sales, honed at Kia University and Ascention General Contractors. Expert in leveraging customer service skills and social media engagement to drive growth and foster strong client relationships. Achieved consistent revenue increases through strategic sales initiatives and exceptional service.
Overview
11
11
years of professional experience
Work History
Business Owner
Ascention General Contractors
09.2020 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Sales Consultant
Kia University
01.2018 - 08.2020
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Sales Associate
Allen Samuels Dodge Chrysler Jeep
06.2014 - 09.2018
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Education
Automotive Certificate - Automotive Technology
Amarillo College
Amarillo, TX05-2001
Skills
- Customer service
- Customer relations
- Social Media Engagement
- Driven and determined
Timeline
Business Owner
Ascention General Contractors
09.2020 - Current
Sales Consultant
Kia University
01.2018 - 08.2020
Sales Associate
Allen Samuels Dodge Chrysler Jeep
06.2014 - 09.2018
Automotive Certificate - Automotive Technology
Amarillo College
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