Overview
Work History
Education
Skills
Languages
Timeline
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Hazael Ramirez

Fort Smith,AR

Overview

8
8
years of professional experience

Work History

Sales Associate

Finish Line
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Customer Service/ Trainer

River Valley Fitness & Training Center
10.2022 - Current
  • Enforced rules and held customers accountable for not following gym regulations.
  • Sold memberships and personal training sessions to new customers.
  • Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
  • Work in high volume environment
  • Trained clients in day to day basis
  • Managed Money / Member Accounts
  • Gave workout routines
  • Demonstrated proper form and technique to clients




Field Manager

J.C. Roofing
01.2021 - 10.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Drove to get materials to and from job site
  • Monitored employees, to ensure work was completed for the day
  • Translated homeowner to employees: Spanish/English
  • Worked with distributors to make sure materials were accounted for
  • Frequently traveled to out of town jobsites
  • Made sure jobsite/house was cleaned after finished job
  • Consulted clients with info on pricing
  • Marketed business by door to door sales








Trainer/Customer Service

Planet Fitness
02.2018 - 01.2021
  • Customer Service / Fitness Instructor
  • Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
  • Instructed on proper use of equipment for safety of all members.
  • Modified workout plans to suit client
  • Organized workout plans for each client
  • Held monthly meetings with clients to discuss progress, or complications they may have had with any workouts
  • Helped clients reach there ideal fitness goal
  • Created a healthy/fun relationships with clients to ensure comfortability
  • Knowledgeable in company POS system
  • Managed money / Membership Accounts
  • Handled stressful member situations
  • Communicated with members on a day to day basis
  • CPR trained
  • Translated for Native/Spanish speaking members
  • Trained in Entry Level to Management duties



Waiter/Bartender

Reegie Moore
01.2016 - 02.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customers
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Handled cash and credit card transactions
  • Remained calm and patient with difficult customers or during busy shifts
  • Arrived on time or early to prepare for shift duties
  • Traveled to and from clubhouse and golf-course
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Upsold appetizers, drinks and desserts

Education

High School Diploma -

South Side Highschool
Fort Smith, AR
05.2013

Skills

  • Cash Register Operation
  • Fluent in Spanish
  • Stocking and Replenishing
  • Time Management
  • Sales Training
  • Organizing
  • Money Handling
  • Records Management
  • Meeting Deadlines
  • Suggestive Selling
  • Merchandise Sales
  • Guest Assistance
  • Guest Relations
  • Retail Objectives
  • Verbal Communication
  • Multitasking Strengths
  • Sales Expertise

Languages

Spanish
Native or Bilingual

Timeline

Customer Service/ Trainer

River Valley Fitness & Training Center
10.2022 - Current

Field Manager

J.C. Roofing
01.2021 - 10.2022

Trainer/Customer Service

Planet Fitness
02.2018 - 01.2021

Waiter/Bartender

Reegie Moore
01.2016 - 02.2018

Sales Associate

Finish Line

High School Diploma -

South Side Highschool

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Hazael Ramirez