Hazel Baird
Logan
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented, methodical and diligent. Well established in fast-paced and challenging environments. As well as, a proactive and caring worker with excellent communication and observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
6
6
years of professional experience
Work History
Crew Member
Everbowl
03.2022 - 06.2022
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
NCAA Collegiate Athlete
Utah State University
08.2022 - 10.2024
- Develop and maintain key relationships with fellow athletes, coaching staff, and school administrators and professors.
- Adhere to sports psychology practices to remain calm and focused during competitions.
- Train extensively for 20 hours per week for upcoming competitions to perform at top-level.
Peer Tutor
National Honors Society
08.2018 - 05.2022
- Developed student confidence through positive reinforcement strategies.
- Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
Education
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UT05-2026
Skills
- Time Management
- Personable and friendly
- Salesmanship
- Appointment Scheduling
- Progress Reporting
- Customer Service
- Strong interpersonal communication
- Customer Relations
- Money handling abilities
- Team Leadership
Timeline
NCAA Collegiate Athlete
Utah State University
08.2022 - 10.2024
Crew Member
Everbowl
03.2022 - 06.2022
Peer Tutor
National Honors Society
08.2018 - 05.2022
Bachelor of Science - Psychology
University of Utah
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