Hazel Cerrone
Hamburg
Summary
Organized, hardworking and dependable manager successful at maintaining high standards and excellent customer service in a fast paced environment. Shows willingness to take on added responsibilities and learn to meet team goals.
Overview
3
3
years of professional experience
Work History
Assistant Grocery Manager
Tops Friendly Markets
11.2025 - Current
- Assists overseeing the grocery department
- Trains and develops department staff
- Maintains and develops inventory through cycle counts
- Handles ordering for department
- Maintains backroom
- Oversees building of displays and changeover
- Assists with shrink management
- Assists with overseeing invoice accuracy
- Maintains inventory freshness through rotation
Shift Lead
Walgreens
09.2024 - 11.2025
- Oversaw store operations
- Responsible for cash pickups
- Oversaw store closing procedures
- Displayed an understanding of all store and company policies and procedures
- Overseeing store cash handling and Brinks deposits
- Coaching, counseling and disciplining associates
- Handling all customer service inquiries and complaints
- Maintaining store housekeeping
Customer Service Associate
Walgreens
09.2023 - 09.2024
- Cashing out customers and providing high level customer service
- Maintaining cash handling as per company policy
- Cleaning and organizing front of store
- Assisted with stocking front of store
- Assisted with photo department operations
Education
High School Diploma -
Hamburg High School
Hamburg, NY06-2020
Skills
- Inventory Control
- Merchandising
- Leadership
- Retail Sales
- Cash Handling
- Computer Reporting
- Customer Service
- Time Management
Timeline
Assistant Grocery Manager
Tops Friendly Markets
11.2025 - Current
Shift Lead
Walgreens
09.2024 - 11.2025
Customer Service Associate
Walgreens
09.2023 - 09.2024
High School Diploma -
Hamburg High School