Summary
Overview
Work History
Education
Skills
BOARD & ADVISORY EXPERIENCE
SELECT SPEAKING ENGAGEMENTS
Timeline
Generic

Hazel Coleman

Florence,SC

Summary

Visionary business leader and strategist with proven expertise in organizational transformation and human capital innovation. Demonstrated success in driving multi-million-dollar operations focusing on strategic growth, operational excellence, and talent optimization. Known for architecting and executing enterprise-wide initiatives that substantially improve business performance, organizational capabilities, and market competitiveness. MBA candidate combining strategic acumen with practical execution experience. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

11
11
years of professional experience

Work History

REGIONAL DIRECTOR OF OPERATIONS

CVS Health Corporation
Providence, Rhode Island
01.2020 - Current
  • Company Overview:
  • Fortune 5 healthcare organization with $300B+ annual revenue
  • Led comprehensive transformation of regional operations, driving strategic initiatives across multiple business units:
  • Spearheaded organizational redesign delivering $2M+ in operational efficiencies
  • Orchestrated enterprise-wide talent strategy, resulting in a 20% improvement in leadership retention
  • Directed strategic planning and execution for multi-state operational excellence programs
  • Established innovative governance frameworks, improving operational compliance by 40%

SENIOR DIRECTOR, ORGANIZATIONAL DEVELOPMENT

Bon Secours Mercy Health
Richmond, Virginia
01.2017 - 01.2020
  • Company Overview:
  • $20B+ integrated healthcare delivery network
  • Directed enterprise-wide organizational transformation and strategic human capital initiatives:
  • Executed a $10M organizational transformation program impacting 2,000+ employees
  • Led implementation of enterprise-wide performance optimization framework
  • Architected succession planning strategy for director-level and above positions
  • Achieved 90% employee engagement score through strategic culture initiatives

DIRECTOR OF BUSINESS OPERATIONS

Virginia Oncology Associates
Virginia Beach, Virginia
01.2014 - 01.2017
  • Company Overview:
  • Premier healthcare provider with $100M+ annual revenue
  • Provided strategic oversight of business operations and organizational effectiveness:
  • Drove 18% improvement in operational efficiency through process optimization
  • Designed and implemented a strategic business planning framework
  • Led cross-functional initiatives to enhance service delivery and market position

Education

Master of Business Administration - Executive Leadership & Strategic Management

Capella University
01.2025

Bachelor of Science in Business Administration - Organizational Leadership

Capella University
01.2024

Skills

  • Strategic Leadership
  • Enterprise Strategy Development
  • Organizational Transformation
  • Change Management
  • Executive Decision-Making
  • Business Operations
  • P&L Management
  • Operational Excellence
  • Risk Management
  • Corporate Governance
  • Organizational Development
  • Talent Strategy
  • Executive Team Building
  • Succession Planning
  • Performance Optimization
  • Workforce Planning
  • Leadership training
  • Process Improvement
  • Cost Control
  • Schedule oversight
  • Quality Assurance
  • Strategic Planning

BOARD & ADVISORY EXPERIENCE

  • Advisory Board Member, Healthcare Management Association (2022 Present)
  • Committee Chair, Regional Business Leadership Council (2021 – Present)

SELECT SPEAKING ENGAGEMENTS

  • Keynote Speaker: "Transformational Leadership in Healthcare" - Business Summit, 2023
  • Panelist: "Future of Organizational Development" – Healthcare Leadership Conference, 2022

Timeline

REGIONAL DIRECTOR OF OPERATIONS

CVS Health Corporation
01.2020 - Current

SENIOR DIRECTOR, ORGANIZATIONAL DEVELOPMENT

Bon Secours Mercy Health
01.2017 - 01.2020

DIRECTOR OF BUSINESS OPERATIONS

Virginia Oncology Associates
01.2014 - 01.2017

Master of Business Administration - Executive Leadership & Strategic Management

Capella University

Bachelor of Science in Business Administration - Organizational Leadership

Capella University

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