Hazel Jones
Portland,OR
Summary
Accomplished Front Desk/Admissions Clerk at Central City Concern/Hooper Detox, enhancing admissions efficiency and safeguarding patient data. Leveraged strong organizational skills and healthcare experience to refine procedures and improve reporting accuracy. Proficient in Microsoft Office, Athena, and Epic ensuring precise data management and effective communication. Dedicated to achieving goals and improving patient registration processes.
Overview
18
18
years of professional experience
Work History
Front Desk/Admissions Clerk
Central City Concern/Hooper Detox
10.2006 - 09.2024
- Responded to applicant inquiries with prompt and precise information.
- Increased overall efficiency by working with team to refine admissions procedures.
- Checked insurance benefits to meet policy admission criteria.
- Streamlined admission workflows adhering to legal standards.
- Shared vital details with supervisor and medical team to avoid inaccuracies.
- Achieved superior reporting quality by maintaining accurate data entry for application materials.
- Participated in staff meetings to enhance team communication.
- Safeguarded patient data in compliabnce with HIPAA and Type facility policies.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Handled document management tasks such as filing, copying, and faxing.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
Incomplete - Business
Compton City College
Compton, CACompletion Certificate - Office Skills
Webster Secretarial School
Los Angeles, CA09.1977
Skills
- Goal oriented
- Strong organization
- Healthcare experience
- Microsoft office
- Follow-up skills
- Patient registration
Timeline
Front Desk/Admissions Clerk
Central City Concern/Hooper Detox
10.2006 - 09.2024
Incomplete - Business
Compton City College
Completion Certificate - Office Skills
Webster Secretarial School
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