Work Preference
Summary
Overview
Work History
Education
Skills
Assessments
Additional Information
Timeline
Generic
Open To Work

Nicolas Firstenfeld

Paso Robles,CA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Holiday HelperCashier/Customer ServiceCashier/Customer ServiceFront Desk ClerkFood Service Worker (Hospital)

Work Type

Full TimePart Time

Location Preference

On-SiteRemote
Location: Paso Robles, CA, US
Open to relocation: No

Salary Range

$18/hr - $1000/hr

Important To Me

Work-life balanceFlexible work hours

Summary

I am a customer service professional with strong history of supporting holiday operations and enhancing customer experiences. Proven ability to handle various tasks efficiently and maintain high level of service quality. Focused on teamwork and adaptable to changing demands, ensuring smooth holiday workflows.

Overview

8
8
years of professional experience

Work History

Front Desk Clerk

La Bellasera Hotel & Suits
Paso Robles, CA
09.2019 - 03.2020
  • Responsible for greeting guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages and distribute them to their appropriate departments.
  • Monitor organize and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.

Cashier/Customer Service

Food 4 Less
Paso Robles, CA
07.2021 - 09.2023
  • Managing transactions with customers using cash registers.
  • Scanning goods and ensuring that pricing is accurate.
  • Collect payments whether in cash or credit.
  • Issue receipts, refunds, change or tickets.
  • Redeem stamps and coupons.
  • Cross-sell products and introduce new ones.
  • Providing a positive customer experience with fair, friendly, and courteous service.
  • Balancing the cash drawer by counting cash at beginning and end of work shift.
  • Assisting with any and all customer requests, questions, complaints and/or issues they may have.

Cashier/Customer Service

Dollar Tree
Paso Robles, CA
11.2020 - 07.2021
  • Responsible for providing locations and information on all products sold in store.
  • Confirm that my register and area are clean and presentable for all customers
  • Answer all customer questions and incoming calls
  • Accept packages and distribute them to their appropriate departments
  • Provide excellent customer service with a smile and a hello
  • At the end of the day provide a full register with an accurate money count.

Food Service Worker (Hospital)

Thomas Cuisine
Chico, CA
05.2018 - 06.2018
  • This position is responsible for preparing 150 - 300 food trays for patients at Enloe Hospital.
  • I also assisted in taking patient orders and insuring they eat according to the specific diet ordered by the doctors.
  • Prepared and delivered food trays to hospital patients.
  • Placed items, such as eating utensils, napkins, and condiments on trays.
  • Prepared food items, such as sandwiches, salads, soups, and beverages.
  • Placed servings in blender to make foods for soft or liquid diets.
  • Placed food servings on plates and trays according to diet list on menu card.

Cleaner positions 2 & 5

Thomas Cuisine
Chico, CA
11.2016 - 05.2018
  • Responsible for general cleaning of Kitchen Area
  • Cafeteria Cash box experience as well as stand in for other employees if needed.
  • Trained in hospital policies and familiar with hospital layout.

Holiday Helper

Kendal Floral
Antioch, CA
05.2024 - 05.2024
  • Arranging and displaying flowers and plants to attract customers.
  • Restocking inventory and ensuring products are well-presented.
  • Assisting customers with inquiries, purchases.
  • Maintaining cleanliness and organization in the floral department.
  • Watering and caring for plants to ensure their freshness and appearance.
  • Collaborating with team members to meet sales targets and provide excellent customer service.
  • Following safety protocols and guidelines for handling and storing flowers and plants

Education

High School Diploma -

Chico High School
Chico
01-2015

Skills

  • Excel
  • Microsoft word
  • Word
  • Fast learner
  • Team player (7 years)
  • Etiquette (3 years)
  • Kitchen
  • Facets
  • Opera
  • Customer Service (2 years)
  • Front Office (4 years)
  • Front Desk (4 years)
  • Guest Service (4 years)
  • Reception (2 years)
  • Night Audit
  • Food Service
  • Phone Etiquette (4 years)
  • Cash Handling (3 years)
  • Multi-line Phone Systems
  • Communication Skills (6 years)
  • Cleaning Experience (3 years)
  • Goal oriented
  • Phone etiquette
  • Cash handling

Assessments

  • Food service fit: Crew member — Proficient
  • July 2020
  • Measures the traits that are important for successful food service crew members
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

  • Key Skills
  • Responsible
  • Strong communication and interpersonal skills
  • Fast learner
  • Team player
  • Hard working and dedicated
  • Experience in speaking to and aiding people
  • Possessing a California Food Handler Card
  • Other Skills.
  • 3 Years of aiding patients (Taking orders, providing comfort, dealing with complaints)
  • Working in a team-oriented kitchen environment
  • Exceptional at dealing with high stress situations in a calm and efficient manner
  • Excels in all facets of consumer service.
  • Fluent in hotel and hospitality business and etiquette.
  • Proficient in Microsoft Word, Excel, and Opera

Timeline

Holiday Helper

Kendal Floral
05.2024 - 05.2024

Cashier/Customer Service

Food 4 Less
07.2021 - 09.2023

Cashier/Customer Service

Dollar Tree
11.2020 - 07.2021

Front Desk Clerk

La Bellasera Hotel & Suits
09.2019 - 03.2020

Food Service Worker (Hospital)

Thomas Cuisine
05.2018 - 06.2018

Cleaner positions 2 & 5

Thomas Cuisine
11.2016 - 05.2018

High School Diploma -

Chico High School

Similar Profiles

CREATE PROFILE