Hazel Peters
Norman
Summary
Detail-oriented professional with strong customer service skills and experience in data entry. Proven ability to manage sensitive information and resolve client inquiries efficiently.
Overview
2
2
years of professional experience
Work History
Passport Agent
OU Passport
Norman, OK
01.2026 - Current
- Guided clients on passport processing timelines and outlined necessary fees to ensure informed application submissions.
- Assist clients in completing passport applications and gathering required documentation.
- Resolved client inquiries and issues related to application status, enhancing customer satisfaction and trust in services.
- Maintained accurate records of applications and client interactions in database systems.
- Managed sensitive information with discretion, maintaining confidentiality of applicant''s personal data at all times.
Archival Assistant
Congressional Archives
Norman, OK
08.2024 - 08.2025
- Preserved delicate materials by implementing proper handling techniques and storage solutions.
- Assisted in the digitization of archives, increasing the availability of online resources for remote users.
- Collaborated with fellow assistants to maintain a clean, efficient workspace, optimizing staff productivity.
Education
Bachelor of Arts - Archaeological Anthropology
University of Oklahoma
Norman, OK05-2028
Skills
- Document verification
- Data entry
- Filing systems
- Attention to detail
- Customer service
- Team collaboration
- Cross-cultural sensitivity
Timeline
Passport Agent
OU Passport
01.2026 - Current
Archival Assistant
Congressional Archives
08.2024 - 08.2025
Bachelor of Arts - Archaeological Anthropology
University of Oklahoma