HAZEL VALIENTE
Lahaina,HI
Summary
Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Medical Assistant/Receptionist
Urgent Care West Maui
Lahaina , Hawaii
2022.01 - 2023.09
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Manager
MAUI CLOTHING COMPANY
LAHAINA , HAWAII
2003.10 - 2020.05
- Trained new employees in specific job requirements
- Set and managed schedules to give proper coverage to required areas and meet customer service demands
- Provided management with feedback regarding employee performance and training needs
- Reduced workflow inconsistencies by recruiting and hiring capable staff members
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Cross-trained existing employees in order to maximize team performance
- Recorded inventory sales into organization's weekly income report
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Hired, trained and mentored staff to maximize effectiveness
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
Sales Associate
Tilly Timms
Lahaina , HI
2020.10 - 2022.05
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Science - Administrative Assistance And Secretarial Science
NORTHERN CHRISTIAN COLLEGE
PHILIPPINES03.1998
Skills
- Creative merchandising
- Data collection and analysis
- Job inspections
- Consulting
- Staff Management
- Budgeting
- Verbal and written communication
- Customer service
- Team management
- Communications
- Team building
- Relationship development
- Supervision
- Operational improvement
- Problem resolution
Timeline
Medical Assistant/Receptionist
Urgent Care West Maui
2022.01 - 2023.09
Sales Associate
Tilly Timms
2020.10 - 2022.05
Manager
MAUI CLOTHING COMPANY
2003.10 - 2020.05
Associate of Science - Administrative Assistance And Secretarial Science
NORTHERN CHRISTIAN COLLEGE
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