Hazel Watson
Elizabeth City,NC
Summary
Proficient in sales operations and register management, demonstrating strong teamwork and collaboration skills. Expertise in creating visually appealing product displays and facilitating credit card applications. Consistently contributes to team success through effective communication and support. Results-driven manager with a strong background in customer service and sales strategies. Proven ability to lead teams, enhance product knowledge, and improve overall store operations. Dynamic retail manager with expertise in team leadership and coaching. Skilled in developing sales strategies and enhancing customer experiences. Committed to fostering collaboration and mentoring team members for improved performance.
Overview
4
4
years of professional experience
Work History
Manager
Sally Beauty
Elizabeth City, North Carolina
08.2023 - 02.2024
- Managed daily operations to ensure smooth store functionality.
- Trained and supervised team members on product knowledge and sales techniques.
- Collaborated with team members to improve sales strategies and techniques.
- Facilitated customer consultations to identify credit card needs and preferences.
- Oversaw inventory management to maintain stock levels and product availability.
- Conducted staff meetings to discuss goals, updates, and best practices.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coached, mentored and trained team members in order to improve their job performance.
Beauty Advisor
Sally Beauty
ELIZABETH CITY, NC
04.2021 - 04.2023
- Advised customers on beauty products and application techniques.
- Processed transactions accurately at the point of sale system.
- Collaborated with team members to enhance customer shopping experience.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Maintained an up-to-date knowledge of all beauty products available for sale.
Secretary
Metal Building Restoration
ELIZABETH CITY, NC
07.2020 - 03.2021
- Managed daily correspondence and maintained organized filing systems.
- Scheduled appointments and coordinated meetings for staff and executives.
- Assisted in preparing reports and presentations for team discussions.
- Handled phone inquiries and provided information to clients and visitors.
- Maintained office supplies inventory and placed orders as needed.
- Utilized office software for document preparation and data entry tasks.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Education
Bachelor of Science -
Elizabeth City State University
Elizabeth City, NC12-2026
High School Diploma -
Pasquotank County High School
Elizabeth City, NC06-2019
Skills
- Customer service
- Team leadership
- Product knowledge
- Sales strategies
- Inventory control
- Communication skills
- Training and development
- Goal setting
- Conflict resolution
- Shift scheduling
- Sales techniques
Timeline
Manager
Sally Beauty
08.2023 - 02.2024
Beauty Advisor
Sally Beauty
04.2021 - 04.2023
Secretary
Metal Building Restoration
07.2020 - 03.2021
Bachelor of Science -
Elizabeth City State University
High School Diploma -
Pasquotank County High School