Hazelkay Victorious
Richfield
Summary
Dynamic professional with extensive experience at CVS Health, excelling in cash handling and customer service. Proven ability to manage payroll and maintain meticulous financial records. Recognized for leadership and organizational skills, consistently enhancing operational efficiency and exceeding customer expectations in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Pharmacy Billing Adjudicator
Omnicare, CVS Health
Seattle
04.2023 - Current
- Reviewed pharmacy transactions, claims, and billing to uphold accuracy standards.
- Delivered timely billing services, exceeding customer expectations consistently.
- Ensured accurate billing for third-party payers, adhering to established timelines.
- Maintained compliance with pharmacy laws, regulations, and contractual obligations.
- Monitored billing procedures, adjusting processes to enhance efficiency.
- Communicated regularly with pharmacy staff and billing customers to address inquiries.
- Focused on maintaining high accuracy levels and attention to detail in all tasks.
Pharmacy Technician
CVS Health
Tacoma
07.2020 - 03.2023
- Operated cash register efficiently to process customer transactions.
- Answered customer inquiries in-person and via telephone promptly.
- Processed prescription orders, ensuring accurate payment collection.
- Contacted insurance carriers to resolve order-related issues.
- Maintained accurate inventory records within pharmacy operations.
Retail Store Shift Supervisor
CVS Health
Kapolei
03.2018 - 07.2020
- Managed weekly employee shifts and developed work schedules to optimize staffing needs.
- Balanced nightly deposits and audited drawers for discrepancies in cash handling.
- Operated cash register for cash, check, and credit card transactions efficiently.
- Conducted inventory counts, ensuring accurate stock levels and quick picks.
- Monitored front store activities, prioritizing tasks such as register assignments and shelf stocking.
- Informed customers about upcoming sales, events, and promotions effectively.
- Ensured customer service remained a top priority throughout daily operations.
Bookkeeper
CVS Health
Kapolei
02.2015 - 07.2020
- Organized invoices, files, and receipts through accurate coding for efficient record retrieval.
- Eliminated financial discrepancies by documenting expenses and monitoring income diligently.
- Processed bi-weekly payroll, ensuring precise calculations for taxes, vacation, and sick leave.
- Resolved customer inquiries and managed outstanding payment accounts to completion.
- Ordered office supplies and maintained functionality of office equipment, including printers and fax machines.
Food and Beverage Associate
Little Caesars
Kapolei
01.2012 - 05.2014
- Completed transactions by processing payments and ensuring accurate change count.
- Conducted daily shift changes to maintain store efficiency and orderliness.
- Sanitized and organized food preparation areas consistently.
- Verified the accuracy of completed orders and prepared meals for easy carrying.
- Resolved food and service complaints swiftly to enhance customer loyalty.
Education
Bachelor of Arts - business administration in accounting
University of Hawaii at West Oahu
Kapolei, Hawaii05.2018
Associate of Science - accounting
Leeward Community College
Pearl City, HI05.2015
High School Diploma -
KAPOLEI HIGH SCHOOL
Kapolei, Hawaii05.2011
Skills
- Cash handling and bookkeeping
- Payroll management
- Microsoft Office proficiency
- Organizational skills
- Multitasking
- Attention to detail
- Customer service
- Leadership and teamwork
- Quick learner
References
Available upon request.
Activities
Speak 3 languages: English, Filipino (Tagalog, Ilocano)
Timeline
Pharmacy Billing Adjudicator
Omnicare, CVS Health
04.2023 - Current
Pharmacy Technician
CVS Health
07.2020 - 03.2023
Retail Store Shift Supervisor
CVS Health
03.2018 - 07.2020
Bookkeeper
CVS Health
02.2015 - 07.2020
Food and Beverage Associate
Little Caesars
01.2012 - 05.2014
Bachelor of Arts - business administration in accounting
University of Hawaii at West Oahu
Associate of Science - accounting
Leeward Community College
High School Diploma -
KAPOLEI HIGH SCHOOL