Hazel Kaye Gladney
Memphis,TN
Summary
To maintain long term employment with a company where hard work, a positive attitude, and a willingness to learn will enable me opportunities for growth and advancement. I want to further my career with an organization that will utilize my expertise /skills to benefit mutual success.
Overview
21
21
years of professional experience
Work History
Service Coordinator
MIFA
Memphis, Tennessee
12.2025 - Current
- Coordinated client services and support programs for community members in need.
- Facilitated communication between clients and service providers to ensure needs were met.
- Assisted in developing resources and materials for client education initiatives.
- Monitored service delivery and client satisfaction, implementing improvements as necessary.
Personal Support Worker
Angels Day Home
Memphis, TN
01.2023 - Current
- Responsible for providing compassionate person-centered care and emotional support to elderly clients in a private home.
- Assist with activities of daily living, remind clients to take daily meds.
- Offer emotional support, social engagement, assist with light housekeeping.
- Assist with meal preparations and encourage and assist the clients with recreational and cognitive activities.
Lead Food Services
Porter-Leath Children's Center
Memphis, TN
10.2015 - 05.2023
- Responsible for day-to-day operations which include preparing, serving three meal periods, food quality, nutrition and productivity standards.
- Oversee the food production and delivery system, including budget, ordering and inventory of food and supplies.
- Submit monthly CACFP paperwork.
- Practice time management techniques and ensure the highest possible satisfaction for our children.
- Follow USDA meal pattern guidelines.
- Prepared meals for parent meals and staff events.
- Prepared for site accreditations.
- Participated in Federal Reviews such as Head Start, NAEYC, Three-Star and others.
- Assisted in the receptionist area in the absence of the receptionist.
- Utilized Pro-Care software for meal count and attendance.
- Participated in parent conferences by presenting information about CACFP and other site activities.
- Worked with various vendors in ensuring quality service and products were provided to the site.
- Provided feedback to the Food and Nutrition Services Supervisor so that policies were implemented throughout the program.
Food Services Worker
Youth Villages
Arlington, TN
06.2012 - 10.2015
- Responsible for preparing healthy and balanced breakfast and lunch meals according to USDA guidelines.
- Receive and inspect deliveries, check temperatures and dates to verify freshness.
- Rotate inventory.
- Maintain the cleanliness of the kitchen.
- Completed daily temperature logs for food and cooling/freezing equipment.
Lead Food Services Worker
East Trigg Learning Academy
Memphis, TN
03.2005 - 12.2011
- Established and enforced nutrition standards for dining establishments based on accepted state standards.
- Coordinated assignments of cooking personnel to ensure economical use of food and timely preparations.
- Inventory food and supplies weekly.
Education
High School Diploma -
Memphis City Schools
05.2010
Skills
- Customer service expertise
- Hand-eye coordination
- Policy and procedure adherence
- Team collaboration
- Interpersonal communication
- Independent work efficiency
- Initiative taking
- Willingness to learn
Timeline
Service Coordinator
MIFA
12.2025 - Current
Personal Support Worker
Angels Day Home
01.2023 - Current
Lead Food Services
Porter-Leath Children's Center
10.2015 - 05.2023
Food Services Worker
Youth Villages
06.2012 - 10.2015
Lead Food Services Worker
East Trigg Learning Academy
03.2005 - 12.2011
High School Diploma -
Memphis City Schools