Summary
Overview
Work history
Skills
Languages
Certification
Affiliations
Timeline
Generic

hazem abdessalem

Branford,Connecticut

Summary

A dedicated professional with expertise in customer service and satisfaction, decisive decision-making, and communication excellence. Demonstrates tolerance and patience while remaining calm under pressure. Proficient in Microsoft Excel, training and development, and disciplinary procedures. Multilingual with exceptional communication skills, committed to fostering a positive work environment and achieving organisational goals.


Overview

8
8
years of professional experience

Work history

Warehouse team leader

cair tunisie
sousse tunisia, kala kebira
02.2018 - 12.2021
  • Supervised packing and dispatch operations for achieving timely deliveries.
  • Reduced safety incidents with implementation of strict safety protocols.
  • Managed inventory control procedures with use of a proprietary software system.

Team leader

hookah lounge le boudoir
sousse tunisia, hamem sousse
04.2020 - 11.2023
  • Streamlined workflow for a more efficient process.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.

Warehouse worker

cintas
Branford, Connecticut
08.2024 - 12.2025

.

  • Managed inventory control for seamless supply chain management.
  • Streamlined workflow by creating efficient goods organisation system.
  • Communicated effectively with dispatch teams to ensure prompt deliveries.

customer service

Walmart
Branford, Connecticut
12.2024 - 07.2025
  • Maintained excellent customer service by addressing queries promptly.
  • Provided exceptional customer service, resulting in repeat customers.
  • Delivered exceptional customer service for improved brand reputation.

Customer service

lowes
New Haven, Connecticut
05.2025 - Current
  • Provided customer service, resulting in improved client satisfaction.
  • Enhanced brand loyalty through excellent customer service.
  • Provided exemplary customer service for positive brand image.

Skills

  • Customer service and satisfaction
  • Decisive decision-making
  • Tolerance and patience
  • Communication excellence
  • Microsoft Excel
  • Training and Development
  • Disciplinary procedures
  • Calm under pressure
  • Communication skills
  • Multilingual

Languages

English
Fluent
Arabic
Native
French
Upper intermediate

Certification

technical assistant in conduct and office media

professional competence in media

Affiliations

soccer player for 13 years ( 6 years in semi professional player )

hiking

swimming

Timeline

Customer service

lowes
05.2025 - Current

customer service

Walmart
12.2024 - 07.2025

Warehouse worker

cintas
08.2024 - 12.2025

Team leader

hookah lounge le boudoir
04.2020 - 11.2023

Warehouse team leader

cair tunisie
02.2018 - 12.2021
hazem abdessalem