Haziveth Diaz
Brandon
Summary
Experienced healthcare professional with a strong background in supporting medical teams and delivering high-quality patient care. Proficient in handling clinical and administrative tasks with precision, ensuring seamless operations within healthcare settings. Recognized for fostering a collaborative and cohesive team environment, while effectively adapting to the ever-changing demands of the healthcare industry. Skilled in patient interaction and adept at managing medical records to ensure accurate and efficient documentation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Florida ENT and Allergy
02.2019 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Clinical research coordinator
Medical Assistant
Brandon Riverview Medical Associates
05.2018 - 01.2019
- Obtained client medical history, medication information, symptoms, and allergies.
- In house testing, such as, Urine dips, urine HCG, Influenza swabs, Strep swabs, glucose testing, and PT/INR testing
- Also performed EKGs, eye exams, phlebotomy, drawing and administering injections, ear lavage, and wound care
- Informed patients of lab and or imaging results; and advised them of any recommendations or med changes ordered by provider
- Assisted front office with answering calls, scheduling appointments, and taking messages
Medical Assistant
Anglin Medical
08.2015 - 07.2017
- Assisted with in office procedures such as joint injections, joint fluid removal, abscess drainage and packing, applying sutures/ staples and removal
- Drawing and administering injections/ vaccinations
- Taking vitals, performing EKGs, eye exams, wound care, and ear lavages
- Performing in house drug tests, Influenza swabs, Strep swab, HCG urine, and urinalysis
- Ordering supplies, keeping inventory, and keeping rooms well stocked and clean
- Requesting and obtaining Insurance authorizations and referrals and prescription prior authorizations and tier changes
- Triaging calls and relaying all messages to providers
- Call in medications and refills per physician approval
Medical Assistant and Front Desk
Palm River Medical Center
01.2007 - 08.2015
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Back office duties such as taking vitals including manual blood pressure and EKGs, eye exams
- Drawing and administering injections/ vaccinations;
- Blood draws and finger sticks; informing patients of lab results and any recommendations or med adjustments given by physician
- In house testing for FOBT, Urinalysis, Influenza swabs, Strep swabs, Urine HCG, fasting glucose check
Education
NRCMA -
Florida Career College
Brandon, FLSkills
- Front Office Operations
- Healthcare Administration Skills
- Medical Record Management
- Clinical Phlebotomy Skills
- Effective Triage Skills
- Intramuscular Injection Proficiency
- Insurance Eligibility Verification
- Patient Vital Signs Monitoring
- Laboratory specimen collection
- Professionalism and ethics
- HIPAA compliance
Certification
- NRCMA
- Basic Life Support (BLS)
- HIPAA
Timeline
Certified Medical Assistant
Florida ENT and Allergy
02.2019 - 02.2025
Medical Assistant
Brandon Riverview Medical Associates
05.2018 - 01.2019
Medical Assistant
Anglin Medical
08.2015 - 07.2017
Medical Assistant and Front Desk
Palm River Medical Center
01.2007 - 08.2015
NRCMA -
Florida Career College
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