Hector Castillo
Houston
Summary
Maintenance team member bringing 12+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Clean Technician background TWIC Card.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Engineer
HOMAG STILES MACHINERY
04.2023 - 12.2023
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Analyzed market trends, competitor performance and product strengths.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Field Service Technician
TigerStop
11.2021 - 03.2023
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
Field Technician
Weatherford
08.2017 - 10.2020
- Assembled and filled more than 8 shipments per day and prepared all shipping documentation.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Team Lead
Windcom
05.2014 - 08.2017
- Tracked receipts, employee hours and inventory movements.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
Education
High School Diploma -
Lincoln Academy
Harlingen, TX01.1999
Skills
- Hardware and software installation
- Web Security
- Technical Analysis
- Repair
- Equipment testing and operation
- First Aid/CPR
- Project Management
Certification
- CPR License - 2018-2021
Timeline
Sales Engineer
HOMAG STILES MACHINERY
04.2023 - 12.2023
Field Service Technician
TigerStop
11.2021 - 03.2023
Field Technician
Weatherford
08.2017 - 10.2020
Team Lead
Windcom
05.2014 - 08.2017
High School Diploma -
Lincoln Academy
- CPR License - 2018-2021
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