Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Heather Burks

Heather Burks

Gardendale,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Damage Prevention Coordinator

WhiteWater Midstream
01.2024 - Current
  • Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Provided training to new employees on proper techniques for utility locating practices.
  • Conducted damage investigations, identifying root causes and recommending corrective actions.

Administrative Assistant

WhiteWater Midstream
11.2020 - 01.2024
  • Coordinated special projects and managed schedules.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed office operations while scheduling appointments for department managers.
  • Oversaw office inventory activities to include conducting inventory of stock, shipment receiving, stocking, and updating records.

HSE Manager

Yellowjacket Oilfield Services
04.2018 - 03.2020
  • Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Optimized employee training for over 100 employees on gear and procedures to maximize team safety.

Office Manager

DB Welding
06.2014 - 05.2015
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained computer and physical filing systems.
  • Coached employees, managers and executives on effective safety policies.

Assistant Manager

Sutherlands Home Base
02.2012 - 06.2014
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.

Education

Bachelor of Science - Manufacturing And Industrial Management

Tarleton State University
Stephenville, TX
05.2024

Certificate - Certified Safety And Health Official (CSHO)

Texas A&M Engineering Extension Service
Mesquite, TX
09.2020

Associate of Applied Science - Dental Hygienist

Southern Illinois University Carbondale
Carbondale, IL
05.1992

Skills

  • Written Communication
  • Planning and Coordination
  • Training & Development
  • Information Collection
  • Staff Management
  • Problem-Solving Techniques
  • Recordkeeping

Certification

  • Certified H2S Instructor, November 2019-Current
  • Certified Safety and Health Official, General Industry and Construction, September 2020

Timeline

Damage Prevention Coordinator

WhiteWater Midstream
01.2024 - Current

Administrative Assistant

WhiteWater Midstream
11.2020 - 01.2024

HSE Manager

Yellowjacket Oilfield Services
04.2018 - 03.2020

Office Manager

DB Welding
06.2014 - 05.2015

Assistant Manager

Sutherlands Home Base
02.2012 - 06.2014

Bachelor of Science - Manufacturing And Industrial Management

Tarleton State University

Certificate - Certified Safety And Health Official (CSHO)

Texas A&M Engineering Extension Service

Associate of Applied Science - Dental Hygienist

Southern Illinois University Carbondale

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Heather Burks