Eric Fabian
Soldotna,AK
Overview
13
13
years of professional experience
Work History
Sales Associate
When Then Project
Kenai, AK
10.2023 - Current
- Built relationships with customers to encourage purchase of training software.
- Analyzed and tracked crime trends across the United States to focus on prospective clients.
- Ensured clients knew the full potential training opportunities that When Then Project software offered.
- Answered any questions clients or prospective clients had regarding software and how When Then Project could enhance officer training.
- Leveraged CRM software to track customer interactions, follow-up leads promptly, resulting in increased conversion rates.
- Created software training videos for corrections departments.
Protective Services Specialist
Alaska Office of Children's Services
Kenai, AK
04.2018 - 12.2018
- Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
- Trained new team members, sharing best practices and ensuring consistent outcomes within our office.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
- Fostered a positive work environment that encouraged collaboration, innovation, and continuous improvement among team members.
- Assisted family's finding needed support through local nonprofits.
- Maintained and prepared legal reports for court proceedings.
- Adhered to State of Alaska Statutes and departmental best practices during investigations.
Corrections Officer II
Alaska Department of Corrections
Seward, AK
12.2011 - 08.2017
- Supervised inmates during all activities and transfers to monitor compliance.
- Conducted thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
Education
Bachelor of Arts - History
Ashford University
Clinton, IA04-2015
Skills
- Verbal communication
- Security procedures
- Emergency response
- Integrity and honesty
- De-escalation techniques
- Relationship building and management
Timeline
Sales Associate
When Then Project
10.2023 - Current
Protective Services Specialist
Alaska Office of Children's Services
04.2018 - 12.2018
Corrections Officer II
Alaska Department of Corrections
12.2011 - 08.2017
Bachelor of Arts - History
Ashford University