Heath Barrows
Vero Beach,Fl
Summary
Accomplished Management professional specializing in creating, launching and operating retail locations. Skilled in leading qualified teams to achieve sales objectives and win customer loyalty. Proven leader with demonstrated success in increasing bottom line performance.
Overview
31
31
years of professional experience
Work History
Store Manager
Big Lots
Melbourne, FL
03.2009 - Current
- Recognized as a "highly efficient leader and driver of productivity"
- Allocated to the district's premier and most demanding site to increase revenue and efficiency
- Routinely acknowledged as a leader in garnering customer compliments
- Evaluated competitive activities, uncovering deficiencies and identifying opportunities
- Provided forward-thinking solutions amplifying company profitability and client satisfaction
- Increased sales year over year while decreasing shrink percentage
- Leverages reports for trend analysis and opportunity detection
- Oversaw store operations to meet company standards
- Engages in interviewing and selecting candidates with Store Management
- Handled daily and weekly payroll processing efficiently
Assistant Manager
Save-a-lot
Ft. Pierce, FL
04.2009 - 10.2010
- Maintained excellent customer relations under intense market conditions
- Recognized for achieving business objectives through effective cooperation
- Controls day-to-day store activities to maintain standard compliance
- Develop programs driving desired financial results and customer satisfaction
- Recruits, trains and develops Associates
- Oversees stockroom operations to expedite new merchandise arrival on sales floor
Assistant Manager - Installation Manager
Circuit City
Vero Beach, FL
09.1993 - 01.2009
- Ran daily store operations and oversaw all car audio installations
- Responsible for Firedog computer and home services
- Demonstrated effective partnership with senior management to tackle financial obstacles and drive goal achievement
- Developed and implemented marketing strategies designed to improve sales
- Conducted inventory control and loss prevention measures
- Recognized as a Market leader for two districts
- Earned recognition as Super Tech in the installation industry
- Trained employees in departments and sales techniques
- Resolved complaints to ensure customer satisfaction
- Engaged in Manager on Duty Program, mastering store processes
Education
Associates Degree - Electronics Engineering
ITT Technical Institute
01.1993
General Diploma - General Credit
Chillicothe High School
01.1991
Skills
- Project Management
- Supply Ordering
- Loss Prevention
- Operational budgeting
- Team Development
- Store Merchandising
- Inventory Auditing
- Risk Management
- Warehouse Management
- Customer Relations
References
References available upon request
Timeline
Assistant Manager
Save-a-lot
04.2009 - 10.2010
Store Manager
Big Lots
03.2009 - Current
Assistant Manager - Installation Manager
Circuit City
09.1993 - 01.2009
Associates Degree - Electronics Engineering
ITT Technical Institute
General Diploma - General Credit
Chillicothe High School
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