Heath Brown
Servpro
Dillsburg ,PA
1
Certification
9
years of professional experience
Dynamic Project Manager with a proven track record at Servpro, excelling in project planning and stakeholder communications. Adept at enhancing team performance through targeted training and mentoring, I consistently deliver high-quality results while managing multiple projects under tight deadlines. Committed to client satisfaction and continuous improvement, I drive successful project outcomes.
Work History
Project Manager
7 Years 4 Months- Oversaw budget management practices, ensuring adherence to financial constraints while achieving project goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Led project planning and execution, ensuring alignment with client objectives and timelines.
- Coordinated resources and schedules to optimize workflow efficiency across multiple projects.
- Managed stakeholder communications, addressing concerns and providing timely updates on project status.
- Implemented process improvements that enhanced team collaboration and reduced operational delays.
- Trained and mentored junior team members, fostering a culture of continuous learning and development.
- Developed comprehensive project documentation, outlining scope, deliverables, and timelines for clarity.
- Analyzed project performance metrics to identify trends, inform decision-making, and drive enhancements.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Managed projects from procurement to commission.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
- Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
- Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Project Manager
1 Year 5 Months- Led project planning and execution, ensuring alignment with client objectives and timelines.
- Coordinated resources and schedules to optimize workflow efficiency across multiple projects.
- Managed stakeholder communications, addressing concerns and providing timely updates on project status.
- Implemented process improvements that enhanced team collaboration and reduced operational delays.
- Trained and mentored junior team members, fostering a culture of continuous learning and development.
- Developed comprehensive project documentation, outlining scope, deliverables, and timelines for clarity.
- Analyzed project performance metrics to identify trends, inform decision-making, and drive enhancements.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Managed projects from procurement to commission.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
- Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
- Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Education
High School Diploma
Skills
Project management
Project planning
Project planning and development
Project scheduling
Client relations
Customer relations
Stakeholder communications
Scope management
Project scope
Coaching and mentoring
Performance improvements
Performance evaluations
Influencing skills
Planning and scheduling
Verbal and written communication
Staff training and mentoring
Certification
IICRC water, mold, fire, smoke, odor
Asbestos sample for testing licensed
Timeline
Project Manager
Servpro
02.2025 - 07.2026Read More
Project Manager
Restorecore
05.2017 - 09.2024Read More
East High School
High School Diploma
Read More