Heath Johnson
Walmart Stores, Inc.
Houston,TX
1
Language
1
Certification
21
years of professional experience
Accomplished Retail Management professional experienced in empowering employees to meet company goals through exceptional customer service and effective merchandise presentation. Enhanced operational efficiency by fostering a culture of staff development and problem resolution. Committed to adherence to company policies and procedures at all times.
Work History
Stocking 1 Team Lead
9 Years 1 Month- Unloaded product stock and organized in display areas for optimal customer access
- Built end caps and aisle displays to highlight products and support the latest promotions
- Built end caps and aisle displays to highlight products and support the latest promotions
- Operated pallet jacks to efficiently position merchandise for easy visibility
- Promoted adherence to operational best practices and company policies, enhancing team productivity
- Led team in achieving operational efficiency and meeting performance targets.
- Mentored staff on customer service excellence and inventory management practices.
Assistant General Manager/Restaurant Manager
3 Years 5 Months- Planned and implemented team projects to meet specific objectives, enhancing collaboration and accountability
- Monitored employee performance and enacted improvement plans, coordinating disciplinary actions and recognizing achievements to foster team development
- Established open, professional relationships with team members, facilitating effective communication and swiftly resolving issues and conflicts
- Created internal control of day-to-day transactions and punctually opened and closed business
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations
Assistant Store Manager
8 Years 2 Months- Planned schedules and delegated assignments to ensure adequate coverage and service quality
- Supervised a team of 10 department managers and 65 associates
- Responsible for all point-of - sale operations, financial records, including loss prevention to prevent shrink
- Managed all point-of-sale operations and financial records, including loss prevention to prevent shrink.
- Led weekly staff meetings to motivate team, address concerns, plan improvements, and evaluate progress toward goals
Education
Bachelor of Science - Criminal Justice
- Received Football scholarship
Skills
Retail sales management
Inventory management
Problem resolution
Shipping and receiving
Staff management
Merchandise presentation
Customer service
Staff training
Recruitment and interviewing
Opening and closing procedures
Certification
Licensed (to operate Power Lifting Equipment (walkie Stacker,Electric Power Jack).
Languages
English
Full Professional
Timeline
Stocking 1 Team Lead
Walmart Stores, Inc.
06.2017 - CurrentRead More
Assistant General Manager/Restaurant Manager
Stripes LLC
02.2014 - 07.2017Read More
Assistant Store Manager
Walmart Stores, Inc.
11.2005 - 01.2014Read More
Southwest Texas State University
Bachelor of Science from Criminal Justice
Read More